I will give them 0, but there is no such ...
I will give them 0, but there is no such rating. A group of friends bought tickets for a New Year’s Party Boat from CAF Enterprises LLC. The tickets were bought through Eventbrite. The tickets were sold for $150.00 per person. The event was supposed to begin at 9:00 PM, with boarding scheduled for 8:00 PM. Around 6:30 PM, we received messages indicating that refunds will be issued. We tried to contact the event coordinator, Mr. Tony Montana and Eventbrite, to find out what was going on, without success. We went to the boarding location and were on line and I was able to contact Mr. Montana and asked told him about the situation. He asked me if I was outside, since he was already inside the ship. I told him that I was outside and he asked me my name. I told him my name and he told me not to worry about it. Two minutes after I talked to him, I received a refund in the amount of $107, my deposit minus the Eventbrite fee. I tried contacting him again but got no response, so I went back to the line. They began calling people by name, not by their position on the waiting line. When asked why, we were told that there were two events, one from Eventbrite and the other from Yate.Miami, which is owned by Mr. Montana’s girlfriend (we didn’t know it until the Ship Captain told us). We asked why they were calling people from the Yate.Miami event and not the Eventbrite event. Mr. Montana came out and yell that the Eventbrite event was cancelled and only the Yate.Miami customers were going to be allowed to board the ship. I talked to the ship Captain and he told us that Mr. Montana and his girlfriend sold tickets on two different platforms and oversold the event, therefore canceling the cheaper Eventbrite tickets ($150.00) and allowing the Yate.Miami customers to board ($195.00 tickets). He went inside and had an employee come out and call the Yate.com customers for boarding. He just stuck his head out once in a whine to call his employee and tell him the names of the people being allowed to board. He looked at us and just laughed at us. We complained again and Mr. Montana came out again and threatened us with calling the police and acuse us with interfering with a private activity. At that point, we decided to leave. Obviously, by the time that we could figure out what was going on and left, it was 10:30 PM and there was little to do to find a place to celebrate the New Year’s Eve.
This people must be punish for their actions. They fraudulently sold the same tickets in two different places knowing that they will have to cancel the tickets that they oversold. They are thieves!