My experience until 2019, was nice, and ...
My experience until 2019, was nice, and comfortable. We used to have a huge parking lot, with very secured gates. Two confortables elevators, as well as a very professional staff, always alert of any inconvenience or disconfort. Currently and from 2020, the premise tourns into a non comfortable place, plenty of inconsistencies, unsafety, unsatisfactory, and in certain cases abusive to the elderly tenants, most of them living there for more than twenty years.
I have being living there since 2011, and never before I had any complaint about.