The old leasing office team will be miss ...
The old leasing office team will be missed. The new team is extremely unprofessional and unhelpful. And the new manager (Barbara) is the biggest offender. My elderly father had a stroke in June 2023, and I was forced to communicate with this team. They intentionally leave out vital information and do not offer solutions. Because of this, I kept the apartment for ten months until the lease expired (March 2024). The move-out date/lease ending fell on a weekend (3/31/24) when the office was closed. And no one thought it would be essential to inform me that keys need to be turned in to the office three days early/during the week, or they would charge my father (who is still in a skilled nursing facility) one month's rent. It's a shame that this over-55 community leasing office team is attempting to take advantage of a sick, older man.