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Windsor at Pembroke Gardens Apartments

500 SW 145th Ave, Pembroke Pines, FL 33027
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Reviews
4.3
Leave a review
5
76.3888888888889%
76.3888888888889%
4
4.62962962962963%
4.62962962962963%
3
1.85185185185185%
1.85185185185185%
2
2.31481481481481%
2.31481481481481%
1
14.8148148148148%
14.8148148148148%
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Google
Map data ©2025
Map data ©2025
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AI Review Summary

Overview
Management
Amenities
Interior
Exterior
Parking
Safety
Cleanliness
Noise
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Windsor at Pembroke Gardens is a community that has garnered mixed reactions from its residents. While many praise the attentive management, the maintenance team, and the convenient amenities, others have expressed dissatisfaction with aspects such as parking policies, security concerns, and management responsiveness. The location next to The Pembroke Gardens Shops is a highlight for the residents, offering easy access to shopping and dining. Overall, the community seems to offer a quality living experience with room for improvement in certain areas.
Getting Around
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Walk Score
45/ 100
Car-Dependent
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Transit Score
27/ 100
Some Transit
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Bike Score
45/ 100
Bikeable

Windsor at Pembroke Gardens Apartments Overview

Our office is open and we are offering flexible touring options to tour our community your way - in-person or virtually, guided or on your own. Set in the most ideal of locations, our luxury apartments in Pembroke Pines offer our residents an exceptionally convenient lifestyle. Luxury LEED certified apartment homes available in one, two, and three-bedroom layouts. Equal Housing Opportunity.
Address
500 SW 145th Ave, Pembroke Pines, FL 33027
Phone
954-833-6593
Website
Go To Website

Windsor at Pembroke Gardens Apartments Reviews

Filter
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Dwelloo (0)
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Google (216)
All
staff
64
maintenance
42
helpful
32
service
30
management
18
friendly
18
location
16
clean
16
pool
15
parking
13
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MM DS
on Google
Mar 1, 2024 6:13 am
Lesly did a great job with my work order ...
Lesly did a great job with my work order, he was prompt, professional, and courteous
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Reply from Windsor at Pembroke Gardens Apartments
Mar 2, 2024 6:13 am
Wow, what a fantastic review! It makes us proud to know that Lesly provided you with prompt, professional service. Thank you so much for sharing.
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julian amerally
on Google
Feb 27, 2024 6:13 am
Lesy has been such an excellent help for ...
Lesy has been such an excellent help for me. Very patient and always willing to help
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Reply from Windsor at Pembroke Gardens Apartments
Feb 27, 2024 6:13 am
Julian, thank you for reaching out to us! We are pleased that Lesy has provided you with outstanding service and is always willing to go above and beyond for our residents. If there is anything we can do to assist you, please do not hesitate to contact us.
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Shreeshma Reddy
on Google
Feb 27, 2024 6:13 am
It’s an amazing and well maintained comm ...
It’s an amazing and well maintained community. The maintenance team is very attentive especially Lesly who have been proactive in resolving the issues at my unit.
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Reply from Windsor at Pembroke Gardens Apartments
Feb 27, 2024 6:13 am
Shreeshma, thank you for reaching out to us! We are proud to deliver a first-rate living experience at every turn, and we appreciate your feedback about Lesley. She is a tremendous asset to us, always going above and beyond for our residents regardless of their needs. If there is anything we can do to assist you, please do not hesitate to contact us.
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Peter Serrano
on Google
Feb 13, 2024 6:13 am
I just want to say I'm very happy I made ...
I just want to say I'm very happy I made the move here. I was living at another property by Windsor and I loved it there, but here at Pembroke Gardens I feel completed. Is perfect for my 2yr old son, we are very lucky and have a gated yard which was the perfect setup to raise our son in a safe community.
We are just 3 minutes walking distance from the The Pembroke Gardens Shops which is perfect for those night walks and grabbing a good tasty bite at one fo the fine restaurant.
The leasing staff is always nice, the maintenance team they are great. I had a battery problem with my vehicle and Leslie was able to help me out one morning. Thank brother..
So far I'm very happy living here. Thank you to the entire staff of Windsor at Pembroke Gardens for doing an amazing job at keep this place I call home on point.
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Reply from Windsor at Pembroke Gardens Apartments
Feb 13, 2024 6:13 am
Peter, thank you for deciding to make a home with us! We are pleased your son enjoys being our residents and our convenient location, close to restaurants and other amenities. Your feedback about our friendly and responsive team means a great deal to us, and we look forward to sharing it with them. If there is anything we can do for you or your family, we are only a phone call away. We are glad you were here!
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Massiel Checo
on Google
Feb 13, 2024 6:13 am
My family and I have been living in Wind ...
My family and I have been living in Windsor at Pembroke Gardens for about 5 months now, and I can't stress enough how happy we are here! We have one of the units with a huge backyard on the first floor, and this is as close as it gets to having a house for us. The backyard is perfect for my son to run around and have a good time. The location of this building could not be more convenient! Being right at the Pembroke Gardens Shops has been great for going out for walks with my 2-year-old and date nights with my husband without having to drive anywhere.
The girls in the office and maintenance team are amazing! They are always helpful, responsive, and go above and beyond to ensure our needs are met.
The amenities in this building are fantastic! I love having a sauna right at home. If you are looking for luxury and convenience, this is the place for you!
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Reply from Windsor at Pembroke Gardens Apartments
Feb 13, 2024 6:13 am
Massiel, welcome to the community! You have many choices when selecting an apartment home, and we are delighted you chose us. We strive to create the ideal living environment for families and are pleased to know we are meeting that goal. Knowing how much you enjoy our convenient location and proximity to restaurants and other amenities is excellent. We are grateful for your recommendation to others and look forward to serving you for many years. If there is anything we can do to assist you, please do not hesitate to contact us.
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German Vasquez
on Google
Feb 5, 2024 6:13 am
Gabi is very professional with excellent ...
Gabi is very professional with excellent customer service. Claudia and German
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Reply from Windsor at Pembroke Gardens Apartments
Feb 6, 2024 6:13 am
Thank you for the 5-star review, Claudia and German! Gabi's professionalism is truly unparalleled.
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Omar Barrios
on Google
Feb 5, 2024 6:13 am
I had the opportunity to live for around ...
I had the opportunity to live for around 5 years in Winsord Pembroke Gardens, the first when the administration was Altis Pembroke garden was fabulous, but then when it became Winsord and it deteriorated significantly in deterioration, noticing less Mtto staff, excrement and waste of pets in common areas and stop counting; The worst part of my experience was at the end when my annual contract ended because despite being a tenant for 5 years and keeping my contract up to date, without having late fees, they gave me a discount of more than $1,600 on a relationship in which they even charged me for disposing of some furniture in the garbage deposit designated for this, they also charged me very irresponsibly for uninstalling a lamp which I requested if they could uninstall it and deliver it to me, to which they agreed verbally, but then they did not deliver it to me unless which, as they told me, was discarded and the worst thing was, instead of paying me responsibly, they charged me to uninstall the lamp, what a shame and disappointment, if I had known or if they had informed me that this would generate a cost for me, I would uninstall it myself, I lost the lamp and In addition, they charged me for not returning it to me, in the relationship they also charged me for cleaning the apartment, after generating an income for 5 years, at least I expected a consideration which I requested regarding said relationship and I never even received a response, really NO I recommend considering the Windord Pembroke Garden option. I had the opportunity to live for around 5 years in Winsord Pembroke Gardens, the first when the administration was Altis Pembroke garden was fabulous, but then when it became Winsord and it deteriorated significantly in deterioration, noticing less Mtto staff, excrement and waste of pets in common areas and stop counting; The worst part of my experience was at the end when my annual contract ended because despite being a tenant for 5 years and keeping my contract up to date, without having late fees, they gave me a discount of more than $1,600 on a relationship in which they even charged me for disposing of some furniture in the garbage deposit designated for this, they also charged me very irresponsibly for uninstalling a lamp which I requested if they could uninstall it and deliver it to me, to which they agreed verbally, but then they did not deliver it to me unless which, as they told me, was discarded and the worst thing was, instead of paying me responsibly, they charged me to uninstall the lamp, what a shame and disappointment, if I had known or if they had informed me that this would generate a cost for me, I would uninstall it myself, I lost the lamp and In addition, they charged me for not returning it to me, in the relationship they also charged me for cleaning the apartment, after generating an income for 5 years, at least I expected a consideration which I requested regarding said relationship and I never even received a response, really NO I recommend considering the Windord Pembroke Garden option.
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Reply from Windsor at Pembroke Gardens Apartments
Omar, thank you for your comments as a former resident. We share our moving policies and pricing in detail, and we're sorry you were surprised by the expenses related to the items you left behind at your old home. We have taken note of your feedback and encourage you to contact us at pembrokegardens@windsorcommunities.com if you have any questions regarding your remaining balance.
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Jessica
on Google
Feb 5, 2024 6:13 am
Gabby was great! Good property. Best thi ...
Gabby was great! Good property. Best thing is... walking distance to pembroke gardens!
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Reply from Windsor at Pembroke Gardens Apartments
Feb 5, 2024 6:13 am
Thank you, Jessica! We are thrilled that Gabby has made such a great impression and that you value our location, too. Anytime we may be of service, please reach out!
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Gabriel Jirón
on Google
Feb 5, 2024 6:13 am
Gaby helped us get instantly approved an ...
Gaby helped us get instantly approved and was there throughout the whole move in process. The community is definitely worth it. Everything runs smoothly and a lot of amenities
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Reply from Windsor at Pembroke Gardens Apartments
Feb 5, 2024 6:13 am
Gabriel, welcome to our community! We are delighted to receive your feedback about Gaby and to learn she was helpful to you during the recent move-in process. It is a pleasure to serve you, and we look forward to doing so for many years to come. If there is anything we can do to assist you, please do not hesitate to contact us.
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carl evans
on Google
Feb 5, 2024 6:13 am
Great place to stay, the comple  is clea ...
Great place to stay, the comple  is clean and modern. Great amenities on the complex and a short walk from the shops,
Gabby was very welcoming and supportive showing me around.
So far so good 👍
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Reply from Windsor at Pembroke Gardens Apartments
Feb 5, 2024 6:13 am
Carl, thank you for the 5-star review of our apartment community! We strive to deliver an outstanding living experience at every turn and are pleased to know we deliver on that promise. Your acknowledgment of Gabby means a great deal to us, and we will be sure to extend an extra pat on the back for a job well done. If there is anything we can do to assist you, please do not hesitate to contact us.
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Location

500 SW 145th Ave, Pembroke Pines, FL 33027
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Map data ©2025
Map data ©2025
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