BEWARE MOVING IN HERE!! The absolute WOR ...
BEWARE MOVING IN HERE!! The absolute WORST experience living here. Aside from the maintenance man being an absolute creep who I literally felt UNSAFE around and our apartment having MANY issues, Alex, the office manager, has to be hands down one of the most incompetent human beings to walk this planet. Unprofessional, rude and just outright ignores calls and emails. We moved out in January 2023 and they sent us an exit invoice for having to "repaint the entire apartment due to damages" from hanging four frames and two TVs (normal wear and tear), which were all done by a handyman. Upon moving out, we hired the same handyman to spackle all holes to ensure that it was done correctly because we were paranoid from hearing awful experiences from other neighbors that moved out before us. After receiving the invoice, we went back and forth with Alex to try to negotiate the invoice, as they were trying to charge us $1,500 for these repairs and eventually just stopped hearing back. After a few follow up emails, we never heard back and decided to let it go. Today, after over a year of having moved out, I received a call from a debt collector stating that they had just received our unpaid invoice from them. So this is how they handle business...They ignore and then send your information to a debt collector... VERY PROFESSIONAL. They are thieves and they genuinely do not care about their tenants. If you don't want to be robbed, stay far away from this company and their properties. They have another complex they manage in the falls, as well and the horror stories from there are endless. Any positive review you see here is FAKE and has been written by someone that works in their leasing office (Alex included, including screenshot) as an attempt to counter all the bad reviews they get from REAL TENANTS. If you're looking to have a terrible living experience, deal with rude and ignorant humans that can't get anything done on a regular basis and be robbed, then look no further, this is the place for you.