I would not recommend living in this com ...
I would not recommend living in this community to anyone!!😵💫😵💫😵💫 While the exterior and reception area may give a polished and welcoming impression, do not be fooled. The reality of living here is far from what you see on the surface. Once you move in, you’ll be greeted by mold, cockroaches, and dirt that permeates the entire building.
Starting with the ventilation system, it’s filthy, and no one ever bothers to clean or maintain it. Mold is everywhere—especially in the bathroom and toilet areas—and it spreads rapidly within just a few days. This is not caused by poor hygiene but because the mold has been living in the apartment for who knows how long. In addition to mold, expect to see cockroaches and ants that are nearly impossible to get rid of. The cockroaches spread quickly, and pest control seems to be non-existent. In my personal case, there was no pest treatment for two years in my unit, despite ongoing infestations.
Another major issue in this community is short-term rentals through Airbnb. The constant change of neighbors makes it impossible to have any peace or stability. On top of that, there is extremely poor soundproofing in these apartments. You can hear everything happening around you. To make matters worse, some kind of mechanical sensors or devices related to the air conditioning system constantly make loud knocking or banging noises during the night, either above or below your apartment. It’s impossible to get a good night’s sleep.
The water system is another disaster. Hot water is unreliable—it’s either ice-cold or takes 3 to 4 minutes to warm up. Imagine having a young child and trying to quickly wash their face in the morning—it’s unbearable to wait so long just for water to heat up. And even when the water does come out, it’s often rusty and dirty. In addition, the water pressure and flow are terrible. Water from the taps and shower sprays in all directions because the plumbing system is either old or poorly maintained.
On top of these physical issues, management is incredibly unprofessional. When I discovered the roach problem, I requested an early move-out due to my situation: I am pregnant and have a young child. Chemical treatments for the infestation are not safe for my health or my family’s. At first, one of the managers responded with understanding and even confirmed that I could move out early without penalty. However, despite submitting photos and official notice to the office via email, I never received a response for over 10 days. When I finally followed up, another manager coldly informed me that they “didn’t receive any communication,” denied my request, and now demand that I pay $6,000 for breaking the lease. To make matters worse, they also refuse to return my security deposit. This is on top of the rude and dismissive treatment I received throughout the entire process.
The entire management team lacks professionalism. One manager in particular, Milagros Garcia, has an appallingly rude and disrespectful attitude. She is known in the community for being completely unprofessional and uncaring toward tenants. It’s not just her either—the staff as a whole seems to be cut from the same cloth. Expect poor communication, outright lies, and complete disregard for tenant concerns.
Be warned—they will always come up with excuses, claiming they never received your messages or didn’t hear about the issue. They will never make any concessions and will treat you horribly every step of the way. You’ll be stuck dealing with unreasonable demands and blatant disrespect, no matter the circumstances.
I would also like to attach photos showing how mold appears on various surfaces in the apartment, as well as pictures of the roach infestation. My friend, who previously lived in this community, has already left a review describing a similar experience. She even came to my apartment to see the conditions for herself and confirmed that it was the same problem she had with roaches before moving out.