STOP - LOOK ELSEWHERE Seriously, look el ...
STOP - LOOK ELSEWHERE Seriously, look elsewhere. If for some reason you are still looking into renting from them, please read my full post. Atlantic Loft is the last company that you want to rent from. My experience with them was embarrassing at best. From their lack of care for their properties to their poor attempt and ability to manage their tenants rent payments. They do not care about their properties, only your money. The listing that was shown online had pictures from another unit and did not paint an accurate picture of my place. Once moved in, you'll notice that most if not all the appliances and handy work was done poorly. Nothing was spectacular or average and even after heavily cleaning the unit it was a 2 / 10 at best. They claim they have luxury units but are so far from that its humorous. Property maintenance does not exist. The people that you work with from Atlantic Loft are not friendly and are in no way equipped to run a business. How they are still able to operate or even manage properties is beyond me. Again, look elsewhere! Actually, no, run elsewhere.
As far as your payments go, they failed to charge the proper pro-rated amount when moving in and gladly accepted the full amount without noticing it in their statements. Secondly, somehow an extra payment of rent went through, which again they gladly accepted and were clueless when I approached them about it. When asked, they were unable to see the obvious extra month of rent that had been processed. After your first year be prepared for an increase in rent of at least 6%. Security deposit, another important thing to most tenants. I had to repeatedly call them and their new management company (Renters Warehouse) to get my deposit back, which took more than the month which was stated in their contract and they were in clear breach of contract. According to them it had already been sent out, which was not true. Had I not followed up with them and the property management company over 10 times, I would have lost my security deposit as they claimed it was already sent out. Both companies are clueless! Lastly, they don't ask you for background checks, run your credit or anything that would make you feel comfortable and safe when renting somewhere new. Aside from the constant smell of weed from our neighbors below, I had to call the cops on a possible domestic violence beneath us.
In closing, I have never experienced such poor business etiquette and management. They have no place in the real estate world and should be avoided at all costs. I was not by any means high maintenance and required little if any work throughout my time there. So I highly advise you to rent elsewhere.