Rented an apartment here and I am extrem ...
Rented an apartment here and I am extremely frustrated with the lack of professionalism regarding the return of my security deposit. I moved out and left the apartment in perfect condition on January 3rd. On January 15th, the property manager confirmed over the phone that they had approved the return of my deposit, as the apartment was in excellent condition. However, it is now February 13th, and I have still not received my deposit. It has been 42 days since I vacated the apartment, far beyond the 15-day period stipulated by Florida law. The communication has been incredibly difficult — the property manager doesn't respond to my calls or text messages, and when I have gone to the office three times, I have received no real answers. Instead, they keep blaming the financial department of Bryten Real Estate Partners, who are supposedly responsible for issuing the check.
This delay is clearly in violation of the law, and the lack of response and accountability is unacceptable. I strongly recommend that future tenants be aware of their rights and stay vigilant when dealing with this management team.