The absolute WORST experience I've ever ...
The absolute WORST experience I've ever had renting an apartment was here. I do NOT recommend this place at all and renters beware of these scam artists. Sharon and Wendy FAILED at providing a safe and secure environment for my family as they allowed the individuals that lived above us too harass us daily. We have recorded video evidence of everything they did which included daily harassment, spitting, verbal threats and acts of violence which resulted in us calling the police a few times and having case reports written out. Over a year later, Sharon nor Wendy did a single thing to address these issues and we decided to break our lease early over their neglect in providing a safe and secure environment for our family while we rented from them and we also have not received our deposit back after leaving our apartment in good standing, which we documented before we left and we will be seeking legal help moving forward. Aside from their security compromised complex, our unit had an AC system that failed almost daily. The AC would constantly need maintenance and we were told by the AC Tech that the units had old, out of date electrical wiring that caused a lot of our problems and other tenants as well, the AC tech was at Brizza weekly dealing with the same issues constantly in other units, our AC was still barely functioning up til the day we left and they NEVER fully fixed the problems. We also had an electrical problem with the outlets in our bathroom and kitchen which sparked as Brizza did not have GFI's installed in places that had moisture. When we made a work ticket for it, the first individual they sent to replace the faulty outlets was their general handyman whom was NOT licensed too do electrical work, he did a horrible job and did not fix the issue so we had too make another work ticket and told Sharon to send someone whom was LICENSED too do the job right and we finally had the proper outlets installed.
The parking situation there is totally messed up, they have people constantly violating county parking laws and they do nothing towards correcting these violations nor enforcing any policies. They allowed commercial vehicles to park where they legally cannot park, they allowed people who either did not live there or people who rented from the nearby areas to park in their tenants parking spots and we were constantly dealing with parking situations daily, especially at night.
Overall Brizza deserves the 1star rating because that's what they have earned for themselves due to their own actions or lack thereof. We dealt with package thieves, tenants kicking our doors at 3am, police being called over violent tenants, unsafe pool, county parking violations, trespassers, vehicles being broken into the list goes on and on.. but Sharon and Wendy just don't care about anything other than your rent money and it shows in their actions. Brizza is NOT a safe place for you and your family nor will management ever provide that for you, do not put your trust in Brizza, Sharon nor Wendy, put your family, money and trust elsewhere.
RENTERS STAY AWAY! RENTERS BEWARE!