i wish i could give 0 stars. Been living ...
i wish i could give 0 stars. Been living here for 5 years and we continue to have issues with and be harassed by management, Evelyn Herron primarily. Evelyn the property manager is incredibly rude and unprofessional, my family moved in 2019 with one dog and in 2021 another one was added to our family i emailed the office and got everything taken care of (or so i thought) since then we have continued to have issues regarding our pets (both are ESA with medical papers). in 2023 we were charged an additional $350 because the office claimed they never received payment for the original dog upon move in. we were told unless payment was made our lease would not be approved for the coming year. then again this year in 2024 we were told the same thing thankfully i have records of all the previous conversations where this same issue occurred. after sending a lengthy email to Evelyn with clear evidence of past conversations she refused to acknowledge me or my family, not even going in person to the office will she face us. another office employee was able to refund us and help us as Evelyn refused to show her face after she was proven wrong. if anyone from the community board, corporate or management would like to see the email i will happily forward it as i still have not received any sort of response from the property manager. we have also had continuous issues with the parking in the past we even had our own car towed because of miscommunication from the office and of course we once again had to pay out of pocket to get our car back. yet when there is actual unregistered cars in our parking spots nothing is ever done.
this community is nice overall and the apartments are not horrible but it genuinely does feel like my family has been targeted and harassed over the past few years living here. we have talked to some of our fellow neighbors and they all seem to have issues with management but theirs all seemed to eventually be resolved, it seems that only my family has the same issue reoccurring yearly. its ridiculous that the property manager cant even show her face after being provided with clear evidence of the same issue happening in the past. again if anyone from corporate or management would like to see the emails i am more than happy to share maybe then ill actually be able to get a response.