Promenade at Aventura Apartments
19680 E Country Club Dr, Aventura, FL 33180
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Reviews
4.1
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AI Review Summary
Overview
Management
Amenities
Interior
Exterior
Parking
Safety
Cleanliness
Noise
The Promenade at Aventura has received mixed reviews from residents, with some highlighting the professional service and responsiveness of the maintenance and leasing staff, while others have raised concerns about management, safety, and amenities. The property seems to be appreciated for its location and the efforts of certain staff members, but there are issues that have affected the overall resident experience.
Getting Around
Walk Score
23/ 100
Car-Dependent
Transit Score
50/ 100
Some Transit
Bike Score
62/ 100
Bikeable
Promenade at Aventura Apartments Overview
Live your best life at Promenade at Aventura Apartments! With such amazing features which include a fully equipped kitchen with GE kitchen appliances, upgraded countertops, and brand new kitchen cabinets you will be surrounded by luxury. Our beautiful community overlooks the fairways of the Turnberry Country Club in Aventura, Florida. We are located steps away from world-class dining and shopping at the Aventura Mall, and are minutes from Sunny Isles Beach, Golden Beach and Hollywood Beach. We invite you to browse our photo gallery and call, text or come by for your personal tour today. Start living your best life here! Visit our website for updated office and tour hours!
Address
19680 E Country Club Dr, Aventura, FL 33180
Phone
239-393-8618
Website
Go To Website
Promenade at Aventura Apartments Reviews
Filter
Dwelloo (0)
Google (282)
All
staff
25
maintenance
19
parking
10
clean
10
friendly
9
helpful
9
service
9
pool
8
management
7
location
7
Liat Eliav
on Google
Feb 27, 2025 9:33 am
Just had a wonderful tour with Megan. Lo ...
Just had a wonderful tour with Megan. Looking forward to next steps with my move-in!!
Reply from Promenade at Aventura Apartments
Feb 28, 2025 9:33 am
Liat, thank you for sharing how appealing our community is! Megan will be glad her professionalism and insightfulness stand out. Please let us know if we can offer any additional help as you move forward.
Joha Di
on Google
Feb 25, 2025 9:33 am
Great experience so far. Maintenance ord ...
Great experience so far. Maintenance orders are taking care super fast, girls in the office are really helpful
Nava Gueron
on Google
Feb 25, 2025 9:33 am
VERY INFORMATIVE AND PLEASANT MEETING.
VERY INFORMATIVE AND PLEASANT MEETING.
Reply from Promenade at Aventura Apartments
Feb 25, 2025 9:33 am
Thank you for sharing your thoughts, Nava. We are delighted to hear that you found your visit to be informative and pleasant. Your words mean a lot to us!
Todd Craig
on Google
Feb 18, 2025 9:33 am
One of the best managed properties we ha ...
One of the best managed properties we have ever rented. Friendly staff, neighbors and pets. Beautifully landscaped and any maintenance issues are handled almost immediately. Truly our home!!
Reply from Promenade at Aventura Apartments
Feb 25, 2025 9:33 am
Todd, thank you for sharing everything you love about our community! It is heartwarming to hear our friendly team, pet-friendly environment, beautiful grounds, and prompt service have made our community a good fit for you. We hope to have you around for years to come.
Chanel Lopez
on Google
Feb 18, 2025 9:33 am
The property is amazing and I enjoy livi ...
The property is amazing and I enjoy living here. However my experience while moving in was not ideal. It was as if a checklist was completely ignored. I’m extremely clean so I went above and beyond myself to clean the stairs because nothing was repainted in my unit and there were scuffs everywhere. I am now seeing the treatment others get prior to moving in and I did not get anything near that. The unit next to mine will have a top tier experience that’s for sure. They are getting fresh paint, appliances etc. (my unit was previously a short term rental). I was not given a trash can, was not shown the unit on move in day. Was told by my leasing agent your apartment is to the right and sent on my way. My dryer was not working, the batteries in the fire alarms weren’t previously tested. With numerous work orders, maintenance was able to have everything fixed. But definitely not a warm, welcoming experience from the leasing agent.
Nastya Sitalova
on Google
Feb 11, 2025 9:33 am
I really like living in our complex Prom ...
I really like living in our complex Promenade. Ideal place to live with family. Everything is close by 😍 Beautiful area.
quiet, ☺️ calm and cozy, everything you need for an ideal life
quiet, ☺️ calm and cozy, everything you need for an ideal life
Reply from Promenade at Aventura Apartments
Feb 11, 2025 9:33 am
How nice it is to hear that you're enjoying our community, Nastya! We understand providing our residents with a convenient location and peaceful environment is necessary to ensure our residents a peaceful living experience. We are glad to have your stamp of approval and hope to see you around,
Sharlene Du Toit
on Google
Feb 11, 2025 9:33 am
Security and theft, I pay to be part of ...
Security and theft, I pay to be part of a security estate and would expect the property to manage security. My package was stolen and some of my neighbors mentioned this also happened to them. When reporting the incident I was told I will have to add cameras to monitor my apartment.This is not acceptable as I am paying for the added security.
Reply from Promenade at Aventura Apartments
Feb 11, 2025 9:33 am
Sharlene, we appreciate you bringing your concerns to our attention here and are sorry to learn you have been disappointed with our package and surveillance systems. We are happy to reinvestigate your comments and help provide a lasting solution, so we invite you to stop by the office or call us at your convenience. Thank you.
Paula
on Google
Feb 4, 2025 9:33 am
Reply from Promenade at Aventura Apartments
Feb 4, 2025 9:33 am
Paula, we appreciate the fantastic rating! If you need anything, feel free to reach out to our office.
Aaron Mustafa
on Google
Feb 4, 2025 9:33 am
Hello, how could I make a reservation? I ...
Hello, how could I make a reservation? Is there any email?
Reply from Promenade at Aventura Apartments
Feb 4, 2025 9:33 am
Hi Aaron, We are an apartment community. It is possible that I left this review by mistake, as the comments are not related to our apartments. Thank you so much.
Lauren France
on Google
Jan 4, 2025 9:33 am
Reply from Promenade at Aventura Apartments
Jan 4, 2025 9:33 am
Lauren, we appreciate the fantastic rating! If you need anything, feel free to reach out to our office.
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Location
19680 E Country Club Dr, Aventura, FL 33180
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