The Key West Apartments

The truth is I write because for me it has been the worst experience when we left a condominium we lived in apartment 261 the key west at the beginning of our stay it was magnificent the management of the previous manager was very good then when it was time to leave everything was screwed with the new people or I don't know if the management in general They complicated everything, we always told them before leaving to know what we should do to leave before the contract was fulfilled, they explained to us that we had to pay a month's compensation even though we didn't live through it, and another penalty for what we did on October 1st. Everything was empty, they told me to send the 2990 with a check, it turns out that it couldn't be done, so we had to redeem that check, I went to look for it and pay by moni order, so far everything is fine, we are happy because we were leaving without debt. With what corresponds to the law, after a month we called to have the status of the refund because we had 2800 deposit so far they explained to us that a letter must arrive, a letter that was sent on November 1 and a ñoco trade arrived 18 days later we returned to call, they explained to us that it could take longer than that, it should be noted that my apartment was in good condition, I understand that they should collect some of the deposit but not that They charged me 1495 for late payment or penalty because I already paid it beforehand, I took my time to avoid bad times today we received a collection letter for a debt of 818 dollars supposedly because in damages it was 2010 and they exceeded the penalty of 1495 giving a total of 3000 something and deducting it from the deposit is on me The remaining 800 seems to me to be very bad management and treatment of the tenant and not speaking things clearly, allegedly after 3 months this situation

it's decent for the amount you pay. appreciate that they always try to help and fix things.

They do not care about their tenants what so ever. They will leave you without any A/C In the middle of this Florida heat without a care in the world. It takes months to get new appliances that they only steal from another apartment so it also has issues. I would never recommend anyone to live here and I can’t wait until my lease is up!!!! DO NOT CONSIDER THIS PLACE!

This message is for management. My refrigerator stopped working over the weekend and all my groceries in my freezer and fridge spoiled and I would like a full refund.

Nice cute apt. Very quite place. The manager Lisa very profesional.

The new renovation looks amazing, it looks like a brand new complex!  Thank you

What is the rent like over here ?

I lived here for about 3 years & I’m turning in my keys at the end of the day. I moved to a different location with my fiancé but I just wanted to give this place a good rating because I never had any issues living here. My neighbors were quiet no disturbances & the office manager Lupe was super nice & helpful whenever I needed to go to her about an issue I was having. I did move because the rent was a bit high for me but again great place to live it’s so close to everything! Thank you Lupe for all that you did! :-)