First of all I have to admit that whoeve ...
First of all I have to admit that whoever built this complex was really thoughtful and professional. The areas are planned well, you can access the gym just by getting down the elevator, there are plenty of common areas to work and relax, and the design is very modern. However, the management is pathetic. They work to make your life here not as great as possible but a nightmare. I am a current resident but writing this review from a different account because I know what they do to people who leave bad reviews - they don’t return deposits and make life here even more miserable (from real examples).
What you read from other's real (not simulated/paid 5-star reviews) reviews is true. There are problems with security with random people knocking at your door without having any access to the building, numerous car break-ins, the garage door breaking 1-2 days after being fixed and strangers entering the parking lot directly from the street, dog poop and pee smell at the pool area, dirty smelly carpets on the floors after pets, stolen mail, garage elevator has not been working for almost a year since the the heavy rain in Fort Lauderdale etc; all are well known issues. The worst thing, however, is the people who are supposed to help you and work to make your life easy and enjoyable. The management is a NIGHTMARE - full of snakes and thugs. They behave as if they are a royal family descendants and you are a miserable peasant coming to plead for something (after you signed a lease of course). They think they are the smartest and most amazing. Ari and her minion Braxton rule this parade of absurd and be sure you won't get anything but an attitude you have never deserved in your life. They are lacking the simplest skills of courtesy, respect, and kindness.
I didn't have much interaction with the General manager but he seemed to be a very decent person but also the one who's not trying to be involved in the drama with those 2 "queens" above.
The maintenance requests are done fast and the lady responsible for those is very nice - special thanks to her and a huge sorry that she has to work with these folks.
I lived in Dubai, China, and Europe and have never expected to encounter this behavior from the management. The place that is supposed to be a luxury resort and bring you joy and feeling of being home turns for a quite a bit of money is being ruined by a couple of hillbillies that do not know how to treat people and spit their rural habits on their residents and turns out to be a below average condominium.
I am sorry to write this because I like the location and the concept, but I would never recommend living here to a friend!