Avalon Bonterra
3545 W 98th St, Hialeah, FL 33018
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Reviews
4.2
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AI Review Summary
Overview
Management
Amenities
Interior
Exterior
Parking
Safety
Cleanliness
Noise
The Avalon Bonterra community in Hialeah, FL has received mixed reviews, with many tenants appreciating the helpful staff, clean and safe environment, and the amenities offered, while criticisms include issues with parking, noise, management responsiveness, and the strict enforcement of rules. The staff, particularly Angel, Nicole, and Miguel, are frequently praised for their professionalism and assistance. Residents enjoy the quiet, family-friendly atmosphere and the maintenance team is noted for their prompt service. However, discontent has been expressed regarding the towing of cars, difficulty with visitor parking, and some residents experiencing challenges with management and maintenance of common areas.
Getting Around
Walk Score
2/ 100
Car-Dependent
Transit Score
0/ 100
Some Transit
Bike Score
30/ 100
Bikeable
Avalon Bonterra Overview
This is not just another high-end apartment community. It's a new lease on living your way. Where home rises to the lifestyle you've worked for. From a staff who's passionate about creating a place where life is more effortless to locations specifically chosen to put everything within reach. Welcome to Avalon Bonterra Hialeah, FL - modern apartment living, elevated. This is living up.
Address
3545 W 98th St, Hialeah, FL 33018
Phone
833-969-2684
Website
Go To Website
Avalon Bonterra Reviews
Filter
Dwelloo (0)
Google (525)
All
staff
42
helpful
38
service
33
clean
25
maintenance
25
parking
21
friendly
20
pool
20
management
16
location
7
Libia Martin
on Google
Mar 3, 2025 1:37 pm
I want to take a moment to recognize the ...
I want to take a moment to recognize the amazing work of the leasing office at Avalon Bonterra, especially Nicole and Angel. Their dedication, professionalism, and responsiveness make a huge difference in our community. They always go above and beyond to ensure everything runs smoothly and that residents feel heard and supported. I truly appreciate their hard work and commitment to maintaining a great living environment. Thank you for all that you do!
ROBERTO CRUZ HERNANDEZ
on Google
Feb 25, 2025 9:37 am
I feel very fortunate to call Avalon Bon ...
I feel very fortunate to call Avalon Bonterra my home and would not hesitate to recommend it to anyone looking for a welcoming, well-kept place to live. Thank you to the entire Avalon team for making this place special!
Reply from Avalon Bonterra
Feb 25, 2025 9:37 am
Roberto, we’re glad to hear Avalon Bonterra feels like home! The team works hard to create a welcoming and well-maintained community, and it’s great to know their efforts make a difference.
Naylin Rivero
on Google
Feb 25, 2025 9:37 am
Reply from Avalon Bonterra
Feb 25, 2025 9:37 am
We appreciate your 5-star rating, Naylin! If you ever need anything, feel free to reach out.
ericka navas
on Google
Feb 25, 2025 9:37 am
Reply from Avalon Bonterra
Feb 25, 2025 9:37 am
Ericka, we're happy to see you've had a great experience with Avalon Bonterra! Please feel free to reach out to the team if there’s anything we can do to make it even better!
Elaine Rubio
on Google
Feb 18, 2025 9:37 am
Mr. Jorge Molletones, very good advice a ...
Mr. Jorge Molletones, very good advice and attention
Reply from Avalon Bonterra
Feb 18, 2025 9:37 am
Elaine, thank you for recognizing Jorge! We're glad his advice and attention were helpful. He'll be happy to hear his efforts made a positive impact!
Claudia Leon
on Google
Feb 11, 2025 9:38 am
Excellent service from Jorge in matters ...
Excellent service from Jorge in matters of help for all interior home repair services!
Reply from Avalon Bonterra
Feb 11, 2025 9:38 am
We know Jorge takes great pride in his work, and it’s good to know his efforts have stood out, Claudia! Thanks for sharing!
Camila Mendez
on Google
Feb 11, 2025 9:38 am
My sister is moving because her apartmen ...
My sister is moving because her apartment is infested with cockroaches!
Reply from Avalon Bonterra
Feb 11, 2025 9:38 am
Thank you for this valuable feedback, Camila. We strive to provide our residents with a comfortable community environment and with a living experience that is 5-stars in all areas, including the upkeep of community and apartment cleanliness. I'm sorry to hear we have been falling short of that standard for your sister. This is not the kind of experience we aim to provide for our residents. We will be sharing your feedback with the on-site manager and team so that we can investigate the follow-through on this concern and see what can be done to improve for the future. Thank you again for sharing your thoughts.
Adonis Sanchez
on Google
Feb 11, 2025 9:38 am
I used to rent in this community years b ...
I used to rent in this community years back and decided to return because of the great attention and professionalism of the Avalon Team! I want give thanks to Miguel Peralta, Avalon Leasing Agent from making the onboard process smooth and easy. He was very professional, patient, during the onboarding process. Thanks again Miguel.
Reply from Avalon Bonterra
Feb 11, 2025 9:38 am
There's nothing like seeing great feedback about the service provided by our team, Adonis! We appreciate you taking the time to share your experience with Miguel, and we're happy to have you back as a resident once more!
Victor Manuel Hidalgo
on Google
Feb 11, 2025 9:37 am
This is an amazing place to live. The on ...
This is an amazing place to live. The onsite team has helped on every step of the way. From the leasing team in the office to the maintenance crew onsite. Jorge has been of great assistance in completing the maintenance request with great professionalism and great customer care.
Reply from Avalon Bonterra
Feb 18, 2025 9:37 am
Victor, it warms our hearts to hear that our team has made Avalon Bonterra feel like home! Jorge’s professionalism and attention to detail is exactly what we aim for, and we're so proud to know that we've met that standard of service for you. Thank you for sharing!
Johanna Villanueva
on Google
Feb 11, 2025 9:37 am
Beautiful layout of the apartment
Beautiful layout of the apartment
Reply from Avalon Bonterra
Feb 18, 2025 9:37 am
Happy to hear how satisfied you are with our apartment's layouts, Johanna! We know a well-designed space makes all the difference, and we appreciate you taking the time to let us know that you feel we've met that mark!
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Location
3545 W 98th St, Hialeah, FL 33018
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