Colonial Village Apartments

This apartment complex is one of the worst apartments in the area. If you thought about moving here, don’t even think about it. The management here is terrible, they ruined the connection between the company and the tenants. Cruise Property Management is terrible, they have done nothing for these complexes. If you asked me years before Cruise Property Management took over these apartments, I would say move in. However, it is the absolute worst choice in the area. There are better nearby options, with less strict rules, and a cleaner atmosphere, better maintenance, and better employees. The employees are lazy and the management set too many rules. The grey apartments nearby are better, if you plan on moving here, DON’T DO IT. These people are corrupt and greedy, they have ruined our apartments. 12 years of living here, and only recently have I started to dislike these apartments. If you plan on moving to any Cruise Property Management properties, don’t do it. Never do business with them, avoid any properties, any complexes, anything that has to do with them.

That's is worth property Im living on this property if you' have at problems never fix if you think moving don't due the Landry never work the workeer they have don't do nothing they walk around the parking lots all days

Such a great community! Been here for about 9 months now and would highly recommend!!

The Mexican maintenance people that come cut the grass here have got to be the stupidest people in the world. You wash your car only to have the idiots come blow dirt and debris all over it. NO COMMON SENSE . And I bet the property won’t refund you for the car wash . This is why people end up getting hurt because of the disrespect for other peoples property

Colonial Village has the potential to be a great place to live. The residents are amazing, the quiet atmosphere is incredible, and overall the affordability of the apartment makes it a great place for someone to stay. With that being said, I would not recommend anyone move into these apartments. Since changing management to Cruise Property, there has been a disconnect between the residents and the owners of the property. They converted the leasing office into an apartment, therefore there is no direct connection on site for residents to talk and voice their concerns. It is difficult to get into contact with anyone to address your issues because everything is now through the phone or virtual. Consistently, water is being shut on and off for maintenance. There are bug problems in some apartments, specifically roaches. Some apartments smell like smoke, due to the smoke residue that comes from other apartments through the vents. The laundry facility is subpar, as the washers and dryers are consistently broken and not operating correctly. And although typically diligent in their work, the maintenance crew has on some occasions left behind a mess after completing their work.
As I mentioned, Colonial Village has the potential to be an amazing place to live. And it has the potential to rival some of the other apartment complexes in the area. However, Colonial Village will not reach its full potential until management takes it upon themselves to change their approach in running the apartment complex. I appreciated my time at Colonial Village, however I would not recommend anyone live here until management begins make changes.

Do not move there! Cruise Mngt. is a dishonest company! They cheated me out of 5 months of lease, claiming they had no records of any tenets leases from the prior owners. CHEATED me with higher rent I was forced to pay- $1250 in all extra. The office people are incompetent, when you actually reach someone. Communicating with them is like trying to talk to smoke, they are just not there to help their customers. They only offer 7 month leases as their longest lease, so they can raise tenets rents almost twice a year. I moved out months ago, and I feel like I escaped from the clutches of this bizarre, incompetent company.

I have no words....