Crystal Pines Apartments - CaraCo Property Management

Hi Robert,Please be assured that there is a regular landscape maintenance schedule in place. Storm drains in the parking lot were vacuumed and cleared in August 2017 when flooding was noticed during very heavy rains. This is not a regular occurrence. We adhere to the laws of the State of Florida and provide our residents with legal notice as described in the lease, before entering apartment suites to perform maintenance requests or repairs. Suites are entered without warning only in emergency cases (such as a broken pipe) as per the lease agreement, and legally allowed. Broken laundry room appliances are repaired as soon as they are reported. We’re completing some last repairs after Hurricane Irma. The door to the laundry room was replaced and will be painted soon.If you have any concerns or would like to register your email address with us for faster communication please feel free to reach our Property Manager directly at (954) 782-7740 or crystallake@caraco.net. Our office is open now Monday to Saturday 9am to 5pm and we have an emergency phone line in the event issues arise in the evenings or on weekends.We’re happy to help and will do our best to resolve any issues.Regards,CaraCo Property Management