Doral Terrace is generally well-regarded for its excellent office and maintenance staff, with a particularly positive emphasis on staff members like Alejandra, Indra, Ramón, and Lazaro. Residents appreciate the immediate attention to maintenance issues and the friendly, helpful attitude of the staff. The community is described as quiet, clean, organized, and possessing a good energy, making it a comfortable and happy place to live. However, there are significant concerns regarding management practices, particularly since the change in management company. There have been complaints about persistent mold issues, poor cleanliness of communal facilities, security deposit disputes, and a lack of responsiveness to serious maintenance problems. These issues point to a need for better management oversight and improved maintenance of the property's amenities and living conditions.