Whoever is responsible for helping pleas ...
Whoever is responsible for helping please help me. I have lived here for almost 6 years, and I have had carpet issues for almost 3 years. When I first moved in, they promised they would change the carpet soon, I said ok . After a while, I called the office regarding the carpet, and they said they were not doing those things right now. I call a cleaning company pay to clean it. Last year, I had an AC leaking for almost a month. Non-stop , call the office 2,3 times every day, nobody shows up to help. After almost 3 weeks, a nice guy is coming super educated. This guy says sorry to me more than 20 times because he saw what I went through. He fixed the AC and now left me me with a dirty wet carpet from every room in the house. Call the office complaining to them What I am going through with a dirty smell moldy carpet they don't say anything about it, they said they will put me on waiting list to change the carpet. After 4 months, nothing happened. no update, nothing
at all, they forget me with the dirty carpet they do not care. I went to the office I talked to the manager personaly about it she promised me she will change the carpet soon because she is knew about it already, I was talked to her on November 2022, now we're in 4/10/2023 nothing ever happened, so now when you call the office nobody pick up the phone so I need help please.