Reply from Four Quarters Apartments & Townhomes
Mar 4, 2024 9:00 pm
Hello Ashley, thank you for taking time to leave your feedback. We first want to apologize for any inconvenience you’ve experienced and if your experience at our community has been anything but great at our community. At Four Quarters we price our rent to be competitive with similar communities in our area. By doing so we can remain dedicated to providing our residents access to a variety of amenities and a staff that strives to create an exceptional experience to all our future, current and past residents. We ensure our service team takes pest concerns very seriously and encourage our residents to submit service request so that our service team may address the concern in a timely manner. In addition, our service team request that all residents submit service tickets when they notice something in their unit our building not in working conditions or needs to be checked so that the issue may be addressed promptly. The A/C leaks when the filter is not being changed every 30 days as it should, it clogs the line and causes the leak you can request a courtesy filter every 30 days via service request, or residents also have the option to purchase their own. Residents are also responsible to always weed and maintain their personal use/private patio as stated in the lease. At Four Quarters parking has always been open parking/first come first serve we explain this at the time of move in and that you may have to park away from your building and walk. Four Quarters does not offer temporary parking passes to guest, we have a limited amount of visitor spaces that are first come first serve and limited to 7 nights out of the year. Residents may also call the tow company at 305-442-9696 to let them know that there is no parking available so that they can dispatch a truck to remove unauthorized vehicles. We understand that residents being able to find parking is important and we try our best to work with or residents and make accommodations when able and advise that our residents reach out to their community manager to discuss any of our premier parking options for $30 a month if available. We aim to provide excellent service and It's crucial that our tenants feel valued, so please rest assured we're reviewing your concerns about rent increments, maintenance issues, and parking allocation to improve our service offering moving forward. We encourage working with your community management team if any further questions arise about the above, but also welcome you to reach out to ICanHelp@AirCommunities.com. – Shaunice