I am a current tenant here at Lakehouse ...
I am a current tenant here at Lakehouse apartments. I moved in just prior to January 1st 2025.. I have read many reviews and I would like to share my honest review on my brief experience here at Lakehouse thus far.
Originally, I paid prorated rent to move in mid December. However the apartments were not ready to be occupied due to repairs that needed to be done. I was told they would be completed prior to moving in. I gave grace due to the holiday. However the repairs still weren't done prior to me moving in. So, I paid prorated rent for December and couldn't move in until January. Which means I gave Lakehouse free money.
Maintenance is the biggest issue I have living here thus far. In order to get them to do repairs after making a request multiple times, I have to call the front office to have things get done. There is a 24 hour emergency maintenance phone number that goes unanswered.
The office staff are efficient and professional. Any concerns or needs that I have had, was addressed promptly. The office is great with follow up to ensure any issue has been resolved.
I have not experienced any mold or roach infestation issues. The complex is exterminated monthly.
I read a review that stated the parking is terrible. Parking is plentiful however there is no assigned parking. The parking lots are in good condition. There was a review that stated the pools are closed. The pools are open and the area is kept up nicely. Children accompanied by adults and adults enjoy the pool if weather permits. I haven't come across any homeless people loitering on any of the properties as one review said.
The complex does a great job of keep the grounds manicured. Garbage can run over out of control but that's because tenants do a poor job of using empty garbage cans that are available and choose to pile garbage in a garbage can that's fill to capacity. The garbage is emptied on a regular basis by maintenance. The garbage isn't piled up for long.
For the most part the community I live in is nice and peaceful. There are a few harmless stray cats that the neighbors feed (I wish they wouldn't) My neighbors who live above me and to the left of me can be very loud at times. The complex does ask that you give them a call if your neighbors are disruptive and they will address the matter.
Overall my stay has been average due to maintenance issues and noisey neighbors. I would have given 4 stars if maintenance was more efficient.