Modern Towers Apartments

Dear Dayana,We are truly sorry for the extended delay in making your unit available. We understand the frustration this has caused, as well as the inconvenience of incurring additional expenses. We want to emphasize that we've maintained open communication with your boyfriend, who applied for you both.He has been aware of the situation, including the shifting timelines for our grand opening. In fact, the last time we spoke with him was just a month ago, during which we provided a thorough update on the progress.To address the inconvenience this delay has caused, we have agreed to a compensation plan that does not affect your rental fees directly.Please be assured that your tenancy remains highly important to us, and we are fully committed to making your move-in experience as smooth as possible once the permits are finalized. If you have any further concerns or questions, do not hesitate to contact us at customer.service@strategicproperties.com.Thank you for choosing us as your future residence, and we look forward to welcoming you very soon.Best Regards,Customer Service Team

Dear Mrs. Acosta,We want to extend our sincerest apologies for the inconvenience you experienced during your recent appointment to view our apartments. We truly understand how frustrating it must have been to have gone through this ordeal, especially after scheduling your visit well in advance.Your feedback is invaluable to us, as it highlights areas where we need to improve. We would like to extend an invitation for you to come and visit our property at your convenience. Please feel free to contact us at 786-772-0654 to schedule a tour that suits your schedule. Andrina, Our Community Manager will be more than happy to show you our apartments and address any questions or concerns you may have.Thank you for bringing this matter to our attention, and we hope to welcome you to our community soon.Customer Service TeamModern Tower Apartments

Hello yandy,Thank you for your interest in Modern Towers Apartments, yandy! We are thrilled to hear that you are considering our apartments as your new home. To schedule a visit and learn more about our community, please contact us at 305-677-0805 or visit our website. We look forward to showing you around and answering any questions you may have!Best regards,      Modern Towers Apartments Management Team

Dear Mrs. Rivero,Thank you for reaching out to us and expressing your enthusiasm for our condo. We understand your concerns regarding the delay in receiving a response to your application, and We sincerely apologize for any inconvenience this may have caused.First and foremost, please accept our apologies for the miscommunication and lack of timely updates. We strive to provide efficient and prompt service to all our applicants, and it is regrettable that we have fallen short of your expectations in this instance.We want to assure you that your application is important to us, and We have  looked into the matter to address it promptly. Our team is currently experiencing a higher volume of applications, which has caused delays in processing. However, We completely understand the urgency of your situation and will expedite the resolution for you.Rest assured that We have notified the relevant department regarding your application, and they are actively working on completing the confirmation process as soon as possible. We will personally follow up with them to ensure that they provide you with a definitive response within the next 24 hours.In the meantime, We sincerely apologize for the inconvenience caused by our unresponsiveness thus far. We are taking steps to improve our communication channels to ensure that situations like these are minimized in the future.Once again, please accept our sincerest apologies for the delay and the frustration it has caused you. We genuinely appreciate your patience and understanding. If there is anything else We can assist you with or if you have any further questions, please do not hesitate to let us know by contacting us on customer.service@strategicproperties.comThank you for considering our condo, and We assure you that we are working diligently to provide you with a prompt and satisfactory response.Best regards,Customer Service Team

Hello K K,We thank you for taking the time to share your feed back, if there is anything our team could do to improve your time here, please let us know Have a great day! Sincerely, Modern Towers Management Team

Hi Juan,You are now able to apply securely online using our site! You can go to our website at: www.liveatmoderntowers.comThere you can view our floor plans, book a tour, our submit an online application. I hope this helps you and hope to see you in the future. Modern Towers Management

Hello Iris, You are now able to apply securely online using our site! You can go to our website at: www.liveatmoderntowers.com There you can view our floor plans, book a tour, our submit an online application. I hope this helps you and hope to see you in the future. Modern Towers Management

Hello Terry, You are now able to apply securely online using our site! You can go to our website at: www.liveatmoderntowers.com There you can view our floor plans, book a tour, our submit an online application. I hope this helps you and hope to see you in the future. Modern Towers Management

Hello Diana, You are now able to apply securely online using our site! You can go to our website at: www.liveatmoderntowers.com There you can view our floor plans, book a tour, our submit an online application. I hope this helps you and hope to see you in the future. Modern Towers Management

Hello Warren, You are now able to apply securely online using our site! You can go to our website at: www.liveatmoderntowers.com There you can view our floor plans, book a tour, our submit an online application. I hope this helps you and hope to see you in the future. Modern Towers Management