Nine at Mary Brickell Village

Beautiful, beautiful, beautiful.  Gates.

Good attention at the front desk, good maintenance of the common areas, the association staff responds in a timely manner. Looks like a good place to live

Management office is rude and doesn’t take issues seriously. I felt ridiculed as soon as I stepped into the office for the first time to ask a few questions. Before I would even ask a question, I would get interrupted. Severe lack of customer service. Don’t even get me started on the issues with the building and policies themselves…

Pros: Location.
Cons:
Where do I start?
When I moved in Feb 2023, I was told the pool and outdoor area was going to be renovated by the summer 2023.
It is now Feb 2024 and still, no pool or outside area.
They filibustered for an entire year keeping residents in the dark about why they could not deliver on the proposed opening date with excuse after excuse as I watched skyscrapers be built at the same timeline.
In the summer, we had our parking garage under renovation, for months... had to park in another garage around the block (would have to carry groceries a half a mile back to my apartment)
For a week, no A/C in the SUMMER, again "due to renovations", but nothing visually changed.
Some elevators didn't work or were constantly broken...
I ended up being stuck in one.
The gym was the only time I really saw neighbors, the other time was when they were cleaning their dogs poop off the hallway floors or the sidewalk.
For a first time Miami apartment experience, this is was nothing more than inconvenient and disheartening.
I will say the staff was friendly and helpful as well as the valet and security.
But much like every other building in Miami, managed by total nincompoops.
I would recommend if you enjoy false hope.