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Paradise Isles Apartments

11020 SW 196th St, Miami, FL 33157
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Reviews
1.7
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5
18.1818181818182%
18.1818181818182%
4
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3
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1
81.8181818181818%
81.8181818181818%
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Map data ©2025
Map data ©2025
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Paradise Isles Apartments Overview

Address
11020 SW 196th St, Miami, FL 33157
Phone
305-253-8225
Website
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Paradise Isles Apartments Reviews

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Dwelloo (0)
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Google (11)
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staff
2
management
2
friendly
1
helpful
1
pool
1
security
1
maintenance
1
service
1
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Magbier Alexander Velázquez García
on Google
Nov 4, 2024 7:58 am
I live here and the experience is really ...
I live here and the experience is really bad, the pool never opens, the residents' entrance is always broken, the elevator, apart from having a bad smell, often breaks down to the point of calling 911 to be able to open it with my family inside and in the parking lots, it's up to you to scratch a new car and the answer is that it's not their responsibility. The experience is totally bad.
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Karina Duran
on Google
Oct 4, 2024 7:58 am
Very good service from the entire team,  ...
Very good service from the entire team, very friendly and always attentive to the needs of the tenants.
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Mari Ma
on Google
Jul 4, 2024 7:58 am
They never help out in the office area a ...
They never help out in the office area and they will have you hold when they aren't really busy. They communication is poor. When I asked then about my lease, they never gave the information until I had to go in the office and asked them about it, only for them to give me a paper that they aren't going to renew my lease without giving me a reason. Their pools are never open, the pest control people don't do their jobs correctly, they don't go around the whole apartment. They only go in the kitchen. Maintenance isn't helpful as well. I contacted them before and they never answered until I had to call the office and asked them what to do with the AC. They mention a landlord, butvtherr really isn't a landlord. Do not bother renting at this apartment because they will take you money and not help you when you need them.
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Lisbety Enebral
on Google
Feb 13, 2024 6:29 am
In my experience it really seems like a  ...
In my experience it really seems like a good place to live because it is quite quiet and when you have any problem they immediately help you, and so far neither the girls in the office nor the staff have ever given me a bad face, on the contrary they are always very friendly and very attentive to any situation
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stephen “OLD MAN GAMING” thomas
on Google
Apr 5, 2023 6:29 am
They are not helpful at all they don't h ...
They are not helpful at all they don't honor agreements and you pay all this money and can't even use the pools, laundry rooms never working right and security act like there fbi agents. Not worth the money they asking for office no help, maintenance never finish repairs ...just horrible place
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Alanna Espinoza
on Google
Mar 5, 2023 6:29 am
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Rene Morales Perez
on Google
Mar 5, 2023 6:29 am
ATTENTION, READ UNTIL THE END. This is t ...
ATTENTION, READ UNTIL THE END. This is the most filthy and disrespectful place you can ever experience, nothing is as you see in the photos, everything is horribly dirty, in the office everything is a deception, the attention is terrible and even though they work really badly in The office assists you whenever they feel like it, they are authorized thieves, they deceive you, it is almost impossible to recover your deposit, if something breaks in the apartment, there are many calls and the days that have to pass for it to be repaired, and on thousands of occasions It never happens, the loundry service is really bad and they live demanding and setting conditions for everything, in short if you came to read the comments PLEASE DO NOT RENT HERE ATTENTION READ UNTIL THE END. This is the filthiest and most disrespectful place you can live, nothing is like you see in the photos, everything is horribly dirty, everything in the office is a hoax, the attention is terrible and despite the fact that they work really badly in the office attends to you when they feel like it, they are authorized thieves they deceive you it is almost impossible to recover your deposit, if something breaks in the apartment there are many calls and the days that have to pass for it to be repaired and on thousands of occasions it never happens, the loundry service is really bad and they live demanding and setting conditions for everything, in short, if you came to read the comments PLEASE DO NOT RENT HERE
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Indira mulet rodriguez
on Google
Mar 5, 2023 6:29 am
Most horrible staff and management. Extr ...
Most horrible staff and management. Extremely irresponsible. Since Thursday night my AC not working. I reported, no answer. We went to the office and… surprise!!! Is closed the whole Friday without notifying. They do not have any staff for these kind of emergency on weekends starting Friday. We had to rent a room in a Hotel to spend the weekend because the apartment is not a place to stay like that. Of course part of the monthly rent money had to be used to rent this hotel room. People, stay away from this property, do not worth the money. We will not renew the contract for sure.
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Rony Policard
on Google
Mar 5, 2022 6:29 am
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Reply from Paradise Isles Apartments
Mar 5, 2022 6:29 am
Hi, Rony. We're sorry to hear that your experience has been less-than-stellar. Please let us know how we can improve our community for our valued residents by giving us a call at (305) 253-8225. Thank you! -The Team at Paradise Isles Apartments
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jsan x3
on Google
Mar 5, 2022 6:29 am
This place is horrible they tell u they  ...
This place is horrible they tell u they are going to enter ur apartment dosent matter if you are home or not for 'pest control' they dont control anything the place is a dump fullll of roaches and the maitnance is horrible anytime u request something they just tell u to fix it yourself ? whats the point of maintnance then ???  the few times they notify they will go into ypur appartment without your consent is the day before so you dont even have time to schedule to be home , anytime you call the office you get screamed at and get cursed at name called , what type of management is this !? ur best bet is to go anywhare but here ! they want to charge absurd amounts for random things all the time even if it dosent apply to you , only put 1 start because it wont let me post 0 stars
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Reply from Paradise Isles Apartments
Mar 5, 2022 6:29 am
Although we appreciate all feedback, yours is deeply concerning to us. We value our residents and care about them deeply and are disappointed you feel this way. Please reach out to us directly when you can so we can take care of these claims properly. Thank you and we hope to speak with you soon. -The Team at Paradise Isles Apartments
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Location

11020 SW 196th St, Miami, FL 33157
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Google
Map data ©2025 Google
Map data ©2025 Google
Getting Around
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Walk Score
30/ 100
Car-Dependent
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Transit Score
45/ 100
Some Transit
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Bike Score
55/ 100
Bikeable
Additional Links
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Next door
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BringFido
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Great Schools
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