Pinnacle at Tarpon River

Great place to live in, management keeps it very well maintained and clean. Jill the manager is a great person, very kind and helpful. Pedro in maintenance does a great job.

The lady in the leasing office is horrible Jill I think her name is called for over a year every single months and all she simple says is we have nothing available .. doesn’t matter if your looking for market rate or low income she doesn’t even ask cause she doesn’t even care yall need to do better with the staff that’s bad business.

Jill needs to be fired!! The Latin lady in the office named Jill is truly unprofessional, she will turn away anyone that she doesn’t like without looking at your qualifications and background….she makes her decision based of personal liking. She approved and held homes for Latin people without documentation, jobs, or renting history all while telling people that there are no more apartments available. I will continue to make a big deal about this. She’s a terrible person.

This place has bad reputation regarding mold this building is not even 10 years old unbelievable #mold

This places is horrible

Beautiful place

Tried calling for leasing information. The lady was not helpful, I could barely understand what she was saying, and provided no feedback as to when a unit may be availalble.

I loved it here until I discovered mold! I told them about an ongoing roof leak for years and they ignored it. Each time they would patch the area but like clock work, when rained outside, it also rained inside my unit. I discovered the mold after moving a long furniture  box tucked away in my closet. Who knows how long the black mold was festering.
At first they tried to clean it with store bought mold cleaner and didn’t hire a professional company to test the wall and air until I demanded it.
As a matter of fact, I was initially told the box in the closet caused the mold. 🙄
Of course the mold report came back saying there was a major issue and they had to remove the wall.
To make matters worse they had the mold remediation company tear down the closet/living room wall without notifying me first. I came home on my lunch break to find my house in disarray with my dog sitting in the midst of fumes, and one of workers sitting in my couch with a gas mask on. At the height of Covid…no pinnacle worker in sight!
Again, I had to fight to be placed in a hotel!
They did not even have the human decency to offer that, and the remediation took about a week!
I later found out from speaking to a few residents, that mold has plagued this building for years but they just slap some paint on the walls and keep it moving.
Don’t expect to get your deposit back in full either, they changed me a hefty amount because they had to throw away ONE PREPACKED garbage bag. After all they put me through they still made sure to charge for the easiest garbage disposal in history. Class act.