The Landings at Pembroke Lakes Apartments

Ive been living here few months. My apartment is comfortable, great view, quiet, great location, staff helful & nice. Sebastian is great! Esthetically a nice place. Im happy here

Lived here for about a year and it was an overall pleasant experience. Great views if you live near the lake and the staff were very helpful, at least with me. Maintenance was also quick to resolve any issues, usually within a day. That said, I've read other reviews on here stating that their apartments had significant issues which I could believe. Ours had the fridge break down and the AC break. Also stepped on poop a few times cause people are too lazy to pick up their dog's poop and maintenance wasn't cleaning it very often. It's true these are older apartments so I wouldn't say the high rent is equivalent to their age. Giving it 4 stars for the good maintenance but also cause the rent was a bit too high for what it was.

Liz Morel has been exceptional throughout our entire moving and leasing process. She made everything easy and seamless, with prompt and effective communication at every step. Her transparency and dedication really stood out, making the whole experience stress-free. We couldn’t have asked for better support! Leasing with this company? ASK FOR LIZ!

I moved in to the Landings a couple of months ago and highly recommend it! Liz Morel helped me find the perfect unit and helped get me moved in extremely quickly. The location is awesome, lots of grocery stores and restaurants around. I honestly have no complaints and have been loving living here.
If you’re scheduling a showing, ask for Liz. She’s awesome!

Liz was very helpful in the process of me getting moved in. She answered all the questions I had and was very professional.

This was the worst tour I have been on. I was locked in a gym until the girl, Elizabeth, came back to get us. She did not answer an of my questions, and only allowed me to tour one building. Overall a bad experience.

I enjoy this beautiful place that I think has it all. Quiet and very well cared for community. Elizabeth, David and Sebastian. Excellent at what they do, very diligent and they do it with a lot of love 🧡

Absolutely WORSE place I have ever lived in. I would not recommend this place to anyone. I lived here a full year and it was the most stressful experience. I had many issues from a roach infestation coming through the walls. I had photos and videos sent to the office and it took over a week to get someone to treat. I have had my own registered vehicle towed. I had a rental car and informed the office immediately to let them know my rental will be here for a few days via email and received a response that it will be added to the list. Guess what next day it was towed. I had family members vehicles towed that were registered through the system. Once I addressed this to the office with documented PROOF they would only give me a credit on my rent after having multiple $200 tow fees.  They would “pop” into my unit with no 24 prior notice as regulated by the state of Florida.  When I finally moved out I had submitted via email to the whole office and property manager of my 60 day notice and on move out day they tried to say it was not submitted until I showed them the dated email . I paid my rent every month on time which was recorded in the online system when I was moving i need a reference they informed my new landlords that I was late multiple times. I had to print out my PAID rental statements for the whole year and they had to write a rebuttal stating I did pay every month ON TIME. The office also made a mistake and sent a mass email to the WHOLE complex and it had every renters personal email that was sent to the whole community. I also had a pipe leak in my bathroom that flooded my closet. When I called maintance they just told me to stop using that shower that was connected to the same wall. The only good thing about this apartment complex was the valet trash. That is all. I tried to communicate with the office and they just did not care. Save yourself the stress and move somewhere else please. All of the bad reviews are spot on. I would give ZERO stars if I could

We loved it, so much so that we recently moved to this urbanization, not only because of the pool, the gym, being surrounded by nature and how well maintained it is, but mainly because of the careful attention that Elizabeth Morales gave us, her attention was the difference in choosing where to live between several options.

Special 5 start for Elizabeth Morales , she knows well how to treat their customers and explain all possible things related to property and apartment.. she is supportive and helpful with all process.. also strict with documentation and process while moving into your home.. you need all required documents to finalize tour lease.. and that's all over.. she answered all my queries.. Location is nice.. apartment are little old.. but something need to fix? they are helping you for that.. overall experience as of now is good..