The Manor In Plantation

I love it !! So far good !! Se-Ann is the best. Will recommend :)

I'm giving this community 4 stars.....while I hate this forced "fetch" protocol for getting packages delivered, I do LOVE my particular unit and View......as well as the amenities. *Not allowing visiting Family to use the pool or amenities without a resident with them, is the only thing that prevents me from giving a 5 star review *UPDATE* I've read some pretty bad reviews for this property and honestly, I don't see why. Maintenance has always responded same day for my requests, I never have an issue with parking and I've never felt unsafe or uneasy about the property access areas. Also, maybe because I'm on the 6th floor and the pond side, but I don't experience the noise or noisy neighbors others spoke of. My unit has been pretty quiet, (other than the occasional dog barking, from 1 particular Unit on my floor). The only thing I've noticed lately is the common hallway carpets haven't received regular attention as frequently as they did last year. They definitely could use a really good shampooing or replacing. Also extending the Business Center/Clubhouse access hours for Residents would be outstanding. But overall I'd 100% recommend The Manor to anyone

The Manor in Plantation has its pros, mainly the great location and friendly neighbors. Being within walking distance to Publix and The Walk is a big convenience, and having a first-floor unit off the street is nice. The apartments are on the more affordable side compared to others in the area, which is also a plus, but there are reasons why.... That said, the negatives are hard to ignore. The apartments are dark and outdated, and they really need to be revamped. The bathroom mirrors are weirdly small and there’s a noticeable lack of storage and closet space.
Parking is another huge issue. First-floor residents are forced to park on higher levels, while much of the second floor is reserved for EVs. Add to that ONE painfully slow elevator, and leaving for work in the morning becomes a frustrating and time-consuming ordeal.
The biggest problem, however, is the decline in management since the property was sold. I’ve asked multiple times for our names to be added to the entry directory, but it still hasn’t been done. Worse, their lack of transparency and poor handling of maintenance requests is unacceptable.
One example that prompted me to write this review is an issue with the refrigerator water filter. During the initial tour before it was sold, I was told that water filters (like A/C filters) were included. Now this may be a non-issue to some, but as someone with health issues, having filtered water was a huge selling point for me, and I’ve been using the water under the assumption it was properly filtered. Recently, the filter indicator light turned yellow to “order,” so I submitted a maintenance request.
Before I did, I marked the filter with a Sharpie because I had a feeling it might not actually be changed given how management has been operating. Sure enough, the next day I got an email saying my service request was “complete.” When I checked, the same filter was still there, Sharpie mark and all.
When I went to the office to follow up and explain what happened, first off there was no apology and I was just told they do not replace filters and that I’d need to buy one myself for $80. This is outrageous, especially since filters cost $50 for the original and less than $20 for off-brands. But the worst part is the dishonesty—they reset the indicator light and pretended the request was done rather than being upfront. If I had known this from the get go there would be no issue, but its the fact they obviously just keep resetting the filter light without changing it. I didnt even have a chance to buy my own in the beginning because I thought it was good to go.
To make matters worse, the filter turned out to be the original one from 2017. That’s disgusting. I’m sure most tenants are unaware they’re drinking dirty water, trusting it’s filtered as advertised. In South Florida, where drinking water quality isn’t great to begin with, this level of neglect is unacceptable. If I hadn’t marked the filter, I would have kept drinking from it, completely unaware.
The convenience of walking to Publix and The Walk is nice, but do the outdated apartments, frustration of parking, maintenance dishonesty, and poor management outweigh those benefits?

Lived here from 2018-2020 and 2022-2024. Overall it’s not a bad place to live. My main issue was with loud neighbors more than anything. I give one star for location and a 2nd star for maintenance. That’s not to say the staff wasn’t helpful. I just never dealt with them beyond moving in.
Why not 5 stars?
1 star for location. 1 star for maintenance. 1 star because Sataria (the property manager at the time personally called me to tell me that my security deposit was being mailed to me and called again to make sure I had received it.
Cons:
1. No package system. They use a 3rd party company to which you will have your packages delivered, then that company comes to the building and delivers your package. It works but it’s an extra step that in my opinion is unnecessary.
2. Washer dryers seem a little outdated. Yes they work but again for what you’re paying they should be..nicer.
3. Have a dog? Guess what? No dog wash station.
4. Common area/ “office” area are only available (open) to residents during business hours. So basically while you’re at work unless you work from home or are an influencer and don’t got to work and just hang out at the pool all day only then you can use it.
5. Accessing the building. So there are two entrances which are the main (front) and garage entrance. There are four other doors (fire doors on each corner of the building. Say you want to step out for a moment by way of one of the fire doors, guess what? You can’t get back in through those doors. This is the only building where I lived that didn’t allow key fob re-entry to those doors. I’m sure they have their reasons.
6. (This is a personal con) no concierge. I know I sound spoiled but I got used to it living in other buildings.
7. (This one is directed towards residents) People speed in the parking garage and hit those corners like it’s Tokyo drift. People also dump the trash from their vehicles onto the parking garage ground. (This might just be a south Florida thing).
8. Handicap access. So there are handicap ADA door openers on 3 doors in that building and that’s the 1st and 2nd floor (if i remember correctly) and only on the doors that lead to the parking garage. Now I know you probably don’t care about handicap access but to not have it on the main entrance doors??
9. No cameras in the parking garage, but cctv cameras on the fired doors to make sure you don’t prop them open with a rock so they can charge you $200. My bike was stolen from the parking garage. No the parking garage is not supposed to be used to store bikes but everyone does it. Which I guess leads me to number 10.
10. No bike storage.
11. Fision I think it’s what it’s called. It’s the cable that you pay for and nope you can’t opt out of it so enjoy that extra $25 or however much they’ve increased it to now per month tacked on to you’re rent. Most of you might say that’s just the cost of doing business but just because you have money to blow doesn’t mean you should become accustomed to allowing people to take advantage of your money.
12. Fire alarms going off randomly. It was really bad when I lived there from 2018-2020, but it got better when I moved back 2022-2024. Still an issue though.
13. (This one baffles me) Conventional key entry. They can easily update the units with keyless/fob entry. Instead they bought canopies for the pool area.
I could go on but I’ll stop right here with the cons.
Pros:
1. Location. Having publix and target and aldis nearby is nice plus there are some newly  built restaurants for date nights and family outings.
2. It’s off the main road.
3. Their pride and joy is the pool area and it is a nice atmosphere. I’ve seen much more luxurious but still I’ll give it to them for the pool area.
4. Maintenance. Maintenance was great when I was there.
5. Water view side of the building. If you live on that side then it’s nice because you don’t hear loud exhaust and engines all the time and it’s nice to sit out on your balcony.
6. They do have cameras in the hallways on every floor.
I know that’s a short list of pros.

Quality of apartments have went down in the years we have lived here. Paying for a building that’s supposed to have secured doors for residents only, yet the door won’t even close to lock. Instead of fixing this they have decided to work on gym and add barriers by doors of upper garage. Also pool and hot tub chemicals have damaged 2 swimsuits now. Ridiculous. There’s also what seems to be black mold outside my apartment, I’m sure related to constant moisture on the ground from the leak between building and garage.

Worst Customer service is sad how ZRS management is not aware of the assistant manager they have in this place, Sataria was always ready to make situations more difficult ,  never willing to help specially if you are Hispanic and yes I am sure she does not like Hispanic people ,  all the Hispanic employees were complaining about her as well! i am sure they have been replaced by now ! If there is a language barrier they dont have any translation services  I dont think they will ever hire a bilingual person the one that was there who was amazing Ms Blanca she ran away as well.. property Managers dont last there ,  and I am sure all the manteinance team is been replaced  too ..and is true they never answer the phone!

I visited The Manor and walked in without an appointment and Joann the Property Manager was so sweet! She was helping a tenant when I came in but she smiled and acknowledged my presence. Just by listening to her speak to one tenant I knew this was the kind of place I wanted to live. During my tour Joann was attentive to my needs and was so thorough, knowledgeable and helpful. I'm new to Florida and visiting allot of places. I can tell that Joann loves what she does. Anyone looking for an apartment in South Broward should go to the Manor. Pricing is reasonable for the location, amenities and apartments but Joann is the best! I will be applying for an apartment.

I guess the rumors are true. If they don’t like you they won’t help you. My fiance and I recently closed our apartment with the manor. We are waiting for our security deposit. It has been almost a month. I have tried calling multiple times to find out what is going on with it and no answer. If you was a potential customer looking to lease with them and they don’t answer the phone are you going to keep calling until they answer or are you going to take your money elsewhere? I advise you to choose wisely. Know your worth and read the reviews on yelp too if you still think you want to live here.

I lived here for a year, and while the apartments themselves are nice, there were several issues that future residents should be aware of. The best part of my experience was the beautiful view from my balcony and the convenience of having Publix and other shops just a short walk away. However, these positives were overshadowed by some significant downsides. The customer service is terrible—don’t expect anyone to answer the phone or address your concerns promptly, if at all. Another major issue was the fire alarm, which went off at least once a month during the night, causing major disruptions regardless of whether there was work or school the next day. To top it all off, getting your deposit back is practically impossible, no matter how well you take care of the apartment. While the location and apartment features are great, these issues made my experience less than ideal.

I haven’t been able to get in contact with anyone! I want to lease and I haven’t been able to reach anybody. The front desk gave me a number and the person didn’t even answer!