I cannot express enough how disappointed ...
I cannot express enough how disappointed and frustrated I am with The Stratford apartments. After being given a lease and a move-in date, I had everything ready to go—FPL was set up, fees were paid, and I even purchased a renter’s insurance policy. Everything was in place, and I was ready to move in. But on the very day I was supposed to move in, I was suddenly told that my application was denied. Let’s start with Katia—completely incompetent and unable to provide any useful assistance. Then there’s Yoli, who is not only useless but a liar. She assured me over the phone that if my application wasn’t approved, my boyfriend could still apply on his own. But guess what? That was a lie too. And let’s not forget Jennifer, the property manager. She’s the worst of them all. She promised she would have things sorted out within 30 minutes, and instead of owning up to the situation, she didn’t even have the decency to call me back. Instead, she sent Yoli to do her dirty work.
It’s absolutely unreal that I signed a lease, and due to their sheer incompetence, I’m now out over $600. If you’re thinking about renting here, do yourself a favor and look elsewhere. Unless you have the time, money, and patience to deal with this level of unprofessionalism and dishonesty, find another place to live. The Stratford apartments are not worth the headache.