I recently had a terrible experience wit ...
I recently had a terrible experience with Villa Laguna and Solemia, and I want to share it so others can avoid the same issues. First, we applied and paid for registration, but their website crashed, making it impossible to upload our documents. We asked Jennifer, the manager, for help, but she was unhelpful and unfriendly. Despite our efforts, she kept rejecting our documents without proper review.
Jennifer then went on vacation, and when we requested a different manager, we were refused. Over the course of a week, we sent over 20 documents, including personal and company income verifications, but they were consistently rejected for unclear reasons.
The staff was uncooperative and refused to assist us properly. They seemed more interested in collecting registration fees than actually helping prospective tenants. From what I’ve seen in other reviews, many people face similar problems with management and staff at this building.
I strongly recommend staying away from Villa Laguna and Solemia. My experience was extremely frustrating, and I hope others can avoid this kind of trouble.