Villa Laguna at SoLé Mia

I am real estate agent and i moved in my client January 5th. I still didnt receive my check. Every time when i try to reach agents, property manager- silent. I emailed them, texted, called. No answer at all. When you try to call- they are always busy and promise to call back and it never happens. Very poor management....

The construction is just terrible... They start pouring concrete from 2 am until the evening. They have been knocking so loudly at this construction site since 5 am. So the noise is as if a closet has fallen in your room, the house is already shaking, it feels like the whole house is about to fall apart. Another downside is that the water heating in the pool was turned off in February. The children can’t get in at all, the water is icy, and the office doesn’t respond to complaints.

Fees for all. Bee carful.

There is a construction site nearby and work starts there from 5 a.m. to 5 p.m. And the noise is such that even when you wash in the shower and the water runs, you hear these sounds loud to the extent so noisy. In the parking lot, the car is covered in the dust for one night after washing, because trucks and tractors go to the construction site and raise the dust to the whole complex. Here the apartments should not be rented at a discount, here you have to pay money so that the apartment is not empty. Unreal noise, dirt and dust, you live on a construction site, but it looks beautiful.

Left the apartment in nearly perfect condition and they proceeded to take (more like steal) $590. Many problems with operations and management.

Sailly Sanchez is absolutely amazing, knowledgeable and beyond helpful!!!! Jennypher Trejo is also very helpful and absolutely amazing by doing her job beyond regular work.Both ladies were very understanding with individual situations and go all the way to help everyone!!!

I will be leaving an extremely detailed review in the coming weeks, videos & pictures included, however my review has changed from 5 stars to 2, and the only reason it isn't a 1 is because the location and amenities are worth more than a 1 star.

I've experienced extreme frustration with the leasing office's lack of communication. Despite reaching out 5-8 times daily, I've been given non-functional phone numbers and received no response to numerous emails. Being out of state for family matters, I can't visit the leasing office in person. Recently, a faulty key left me locked out for over an hour, and it took three requests for them to call for help, resulting in a work hour loss with no apology. Additionally, a recurring cockroach and caterpillar issue remains unresolved. Overall, a highly disappointing experience.