2940 Solano at Monterra

I have lived her for about a year and I am very pleased with this community!  Every time I have needed assistance with an issue in the unit, the maintenance team (Torian & Charlie) have always taken care of whatever I needed in a timely manner!  They are awesome!  The neighborhood is quiet and the neighbors are respectful!

Please read the reviews before applying to this place. When I came in to tour and applied I was told they accept Child Support as a form of payment and that they will conditionally approve if you don't make 3X the rent , but close enough. I was denied without reasoning and they block you from the portal. It took me reaching out to find out a status of my application and was told I was denied and will receive an email. - weeks later still no email and they no longer take your phone calls. They tell you anything to get you to apply and waste money Don't get me wrong the apartment I toured was comfortable and I actually liked it but there is NOTHING luxury about these places, they overprice and saying you are getting luxurious amenities when its just the same things from 2010!
I wish I fully read the reviews before wasting money to apply to this place.

Joel ,Torian & Charles “Charlie” all 3 helped my recent requests & this Maintenance team was so great, they not only communicated everything really well (calling ahead, info, etc.) but  also was so efficient , kind & professional. Great service ! Thank you

Where to start.. when I first applied for this community I was so excited close to my family near by shops, etc. unfortunately after applying and getting approved I was told my husband and new born baby couldn’t live with us because the occupancy max was 2 I guess a baby counts.. due to HUD however HUD rules are not strict and accommodations can be made, they told me I would have to expand into a 2br which is huge cost difference between a 1br. However this wasn’t my first issue, when I got approved they told me deposit would be $500 which is understandable and then they told me a couple days later that they made a mistake and it should be $1200….. also did I mention they don’t answer the phone ??? And when they do only Andria is helpful. Billy is not very helpful as when I spoke to Adria she told me I can go to view an apartment  until  5:30 I arrived at 5 and billy told me  I wasn’t allowed to view the show room. Very disappointed in the whole process I wish things could’ve worked out but oh well

After living at Solano for about four years, I've never experienced the luxury they claim to offer. The car gates are perpetually broken, the amenities are unimpressive, Dog poop literally everywhere and I even encountered a rat the last time I tried to grill by the pool early june. The facilities are far from great. On the positive side, the employees have been responsive to requests, but in terms of value, you're really only getting the location. Please do thorough research before committing to this place.

Last week I went to check the apartment and explained my situation, that my credit was not good but I can prove that I earn 3x more than the rent. The person who helped me, Diana, said that they didn't care about credit and that we could apply. We applied and spent $300 and them to deny it saying our credit was low. Do not apply for this condominium, they are liars and thieves.

Few tricky things listed below happened to me when I decided to break my lease because I bought a house.. - Never choose to keep paying rent until the apartment is rented out.. They won’t rent it for you.. or they may shift online applicant to other units.. despite seeing their low inventory (avg 1-4 available units in the whole community) and high turn around among other units.. my unit was not never rented for 4 months.. three tenants applied, but they rejected all of them or shifted them to other units.. Once my lease ended, the apartment is rented on the next day and removed from online portal.
- Verbal trick: they tell you if you provide a notice to vacate and turn back the key in less than a month, you pay a minimum of one month of rent starting from the notice date which was fine with me.. In reality, they charge you an amount equal to one month of rent as a FEE IN ADDITION to the rent amount (you pay double rent). they also has a paragraph in the lease which says verbal discussion/agreement is not binding..
- They listed the early move out paragraphs in the lease agreement in 3-4 different location apart from each other, so you never understand them together.. once you speak to them, they trick you as above..
I suggested to them the below to be more transparent with tenants;
- Combine the early move out fees in one paragraph in the lease..
- Exercise a good faith in attempt to rent the vacant apartments.
- If they want to charge for insufficient notice fee, to write that clearly on the notice to vacate, use a fixed amount instead of tricking people with the word “rent” and not to use verbal tricks..
Usually You know your landlord when you leave your apartment.. as long as keep paying, they are happy

Living in this community has been an absolute dream! The office staff is courteous and knowledgeable; always available to assist with things that arise. The maintenance team is top notch too. For example, Charlie made a suggestion for a delivery I was expecting - it’s not even in his wheelhouse but his suggestion was spot on and he even helped me get it home. Every experience with the maintenance crew has been timely and amazing. This is the place to live! I loved living here.

Thank you to all for making my move in so easy and fast, I fell in love the moment I step inside the apartment, good maintenance and beautiful architecture of the buidings, very good neighborhood. Thank you so much team for this :)