Advenir at University Park

Excellent condominium… the maintenance staff provide 5-star service, especially Juan Carlos, who has always solved my problem when I have needed it… without forgetting the people who work in the office and the manager who are super friendly…

It is a very nice and harmonious residence

I’ve been here two years now. Yes, it’s expensive, but every place is expensive now. The staff here really takes ownership and is responsible and actually caring. Unheard of. Highly recommend.

I couldn’t be happier with my new place I call home. So easy to make such a great life decision to choose to live here. Friendly staff. Great environment. And amazing clean fitness center was the cherry on top. Thank you all for the graceful welcome.

I have been waiting to use this service for 2 years.

Perfect place to live! Excellent location and super quiet and clean! Very professional attention from the office, highly recommended with all my heart!!!!!!

English: I recently had the unfortunate experience of dealing with Advenir University Park, and I feel compelled to share my order to help others make informed decisions. Please don't rent any apt which is related to Advenir Company for living. It is the worst ever community I have seen in Miami. I will provide Spanish version later. My family and I needed to break our lease two months earlier than our contract specified. We made a sincere effort to find replacement tenants, bringing potential renters to the leasing office and putting their names under our contract. However, things took an unpleasant turn when we requested assistance from the management. @Hermis, and his manager denied our request to provide contact information for the regional manager, @April Wolf, and her superior, @Heather. We had to find their contact details ourselves, but they were unresponsive to our requests for help. Despite paying a $1500 penalty for our deposit, they insisted on more money for two months' rent. Our attempts to reach out to Heather went unanswered, except for one response from @April Wolf, who didn't offer any resolution. To make matters worse, Advenir at University Park sent our case to debt collectors, HunterWarfield, even though we had valid reasons for the waiver. I strongly advise against choosing this place for your residence. Not only did they mishandle our situation, but the community itself was dirty, the so-called gated community had its gates open consistently, not a safe area and the staff, especially the manager, was not polite. I intend to share this disheartening experience with the FIU university community so that others can avoid this place. If you're considering Advenir University Park, please think twice, as they seem to lack understanding for the normal problems faced by tenants
English:
"We had the unfortunate experience of dealing with Advenir University Park, and I feel compelled to share our experience to help others make informed decisions. Please avoid renting at Advenir University Park. It is the worst community I have seen in Miami.
I will provide a Spanish version later.
My family and I needed to break our lease two months early. We made a sincere effort to find replacement tenants, bringing prospective tenants to the leasing office and including their names in our contract. However, things turned unpleasant when we sought help from the administration.
Hermis and his manager denied our request to provide contact information for the regional manager, April, and her superior, Heather. We had to find their contact details on our own, but they did not respond to our pleas for help.
Despite paying a fine of $1500, which was our deposit, they insisted that we had to pay more money for two months of rent. Our attempts to contact Heather went unanswered, except for a response from April, who offered no solution.
To make matters worse, Advenir University Park sent our case to a collection agency, HunterWarfield, even though we had valid reasons for the exemption.
I strongly recommend against choosing this place as your residence. Not only did they mishandle our situation, but the community itself was dirty. Despite being called a gated community, the gates were always open, making it unsafe. The staff, especially the manager, was not polite.
I intend to share this discouraging experience with the FIU community so that others avoid this place. If you are considering Advenir University Park, please think twice as they seem to lack understanding for the normal issues tenants face."

The management is very bad. It is more than 6 months that the main gate is always open. And they don't fix it. And you never can talk to the main company. I called several times. It always goes on answering machines. **Update: Disheartening Experience with Advenir**
This has been, without a doubt, the most disheartening experience I've ever had with any company or individual. I'd sooner sleep on the street than rent from Advenir again. It appears that their primary focus is extracting money, and I can't shake the feeling that we were treated as mere financial assets, rather than valued residents. This is what truly saddens and disappoints me. The penalty for breaking the lease, in and of itself, is not the issue, as I had already paid a significant portion of it before leaving. Our decision to depart from Advenir earlier than expected stemmed from a personal issue, which should have been a straightforward matter. Regrettably, Advenir turned it into a convoluted and deeply disheartening ordeal. While they may, from a legal standpoint, be in the right, the sense of fairness and respect for residents seems to have been lost.
Here's a breakdown of what transpired, and I leave it to others to judge the situation:
**1) Neglected Gate Repairs:** For nearly a year, and up until our departure, the community's gate remained in disrepair, despite our persistent attempts to have it fixed. While we had every right to complain and leverage this issue, I merely shared my experience in a previous post. Strangely, it seems this was interpreted as an opportunity for retaliation when we decided to leave.
**2) Tenant Replacement Efforts:** When we made the decision to leave, we diligently sought individuals to assume responsibility for our lease. To our astonishment, prospective tenants were given stricter terms than we had initially agreed upon. They were informed that the rent following our lease would be $300 higher than our current rate, yet I noticed that Advenir advertised our apartment for only $100 more. I sincerely hope this was not intentional, but it left me disheartened.
**3) Unpleasant Debt Collection Experience:** Upon our departure, we received a letter demanding around $2,500 (with $1,500 already paid). Before I could prepare a formal request for a discount, I received an unsettling call from a debt collector. This was not only irritating but also deeply frustrating.
**4) Ineffective Communication:** In my pursuit of a discount, I contacted the regional manager, and ultimately her supervisor based on the information I got from the regional manager. Although I reached out via email and phone calls, I never received a response, not even a simple acknowledgment of my request. I sent a final email, CC'ing the regional manager, stating that if no response was received, I would assume the matter was settled. Despite the regional manager's previous responsiveness, she, too, remained silent.
**5) Frustration with Lack of Communication:** If Advenir couldn't secure new tenants after us, that would have been understandable. However, at the very least, they should have acknowledged my emails with a simple response, indicating their decision, even if it was unfavorable. It feels as though their sole objective is to extract money from individuals, regardless of the situation.
This is why I find myself so disheartened and disillusioned with this company.