Atwater Apartment Homes

Ok, except the nice lake , there is exactly nothing!! Before you sign the contract ask residents about their stories !!
I just wrote it after they sent me my deposit check!! 6 months after leaving the community!!
You never feel home !! Don’t trust me and my review !! Just stop by and ask current residents Anonymously!! It’s simple because anyone can get in to the gated community!!!!!
180 deference after sign contract and before!! You can’t imagine!! Just fake smile and fake hospitality on first day!!
Also it is not safe community !! The name was Water trace !! Just check the history!! !!!!!!!!!
Never ever recommend it!!
Today is march 15 , 2022 ,
And I updated it after they sent me my deposit check!!

I wrote this review in my phone in Nov2022. It is now February 2024 and I STILL have not received my deposit back. ————
I’m writing this review after my 6th call to try and receive my deposit back after moving out in June 2022. After I moved out, I received a statement showing a final water bill and a lost key charge being deducted from my returned deposit. I received 5 keys (2 mail, 2 door, and 1 gate), I returned the same 5 keys.
Aside from this final experience, my unit had a major mold issue which they completed ignored until *I* hired someone to come in and test for it to confirm my suspicions. Once I sent confirmation of the mold in my apartment, primarily the AC unit, the very next day they sent maintenance to spray the intake unit with some solution and wipe it out with some towels. I asked if they could also clean the ducts, they said sure, but that never happened despite multiple requests. Fast forward a few months later, the ducts are not cleaned and the dishwasher breaks. I let them know I saw water leaking around the dishwasher, they came, cleaned it, and said it was all set. A few days later, I began to see more mold on the baseboard under the dishwasher and sink. I also saw black mold circles on the back wall behind the dishwasher in the linen closet. I contacted them about it all. They said they would change the baseboard and cut out the drywall that was impacted. I was not home when this work was completed. I arrived home and could EASILY see the mold in the closet was maybe wiped and painted over (same little marks and smudges around the immediate area). Two days later, I swept the kitchen floor and knocked the baseboard - IT FELL OVER AND THE MOLDY ONE WAS STILL RIGHT THERE BEHIND IT.
Short version of the story - my experience here was literally awful. Thoughtout the whole mold issue, I spent weeks out of my own home. They REFUSED to put me in a guest unit, REFUSED to reimburse me for the mold report that confirmed there was indeed a mold problem, REFUSED to reimburse for any of the hospital grade air filters I needed to have my asthmatic son in the apartment at all. Please note when checking this place out, the company name is Lyon Living from CA - read those reviews before making your decision as they are who you will deal with for any relative sized issues. They simply said NO in every way possible when attempting to correct this situation. Images attached.
They have one star because zero is not an option.

My family and I have been living here for 4 months. This has been the best community we have lived in. Property staff are very nice and helpful. Maintenance is also great and quick to fix work orders. I appreciate everyone in this community and thank them for making our experience living here wonderful!

Been living here for 2 months and it was the best decision I could’ve made!!

Great experience living here!

Amazing staff!!! The leasing consultants at Atwater Apartments have a commitment to excellent customer service truly stood out. Their attentiveness and willingness to address any questions or concerns promptly made the leasing process stress-free. I appreciate the dedication of the entire staff, creating a positive and welcoming atmosphere in the apartment complex. Highly recommended this Community.

Scamming people in 2024, stay away. Increased deposit from $700 to $4090.

I have been living at the “Atwater” apts for over three years and I love it. First off when you walk into leasing office it’s plush and beautiful and the staff look like runway models lol. The leasing staff from Cali, to Missy, and Charlie I don’t know  everyone by name but they are all so helpful and understanding. I must say they do their best without breaking the rules to make you a happy resident . They keep the premises clean. We just got the full apt  complex paved which I love. The maintenance staff are very helpful as well and I know them by face I don’t see alot of unfamiliar faces coming to fix something when I put a request in.  And I must say maintenance comes quickly I have never experience a long wait. I enjoy living here and love my apt. Nieghbors are friendly I have never seen a fight or heard loud arguments since I’ve been living here. My only complaint might be the back pool. Hopefully in the near future the back pool will be a little more spruced go to resemble the from pool which is Gorgeous. I live far from the front pool so I would have to drive my car to the front to enjoy it.

I really like this place. I have been living there for more than 1 and a half years and the place is comfortable and very nice. I recommend it