Cross Creek Apartments

Thank you for taking the time to share your positive experience during your time here! We are delighted to hear that Liz and our team provided you with exceptional customer service during your time here. Resolving issues promptly and ensuring your comfort is always our top priority. We appreciate you and wish you the best in your new home! -The Team at Cross Creek Apartments

Thank you, James! We appreciate your great rating and hope you have an amazing day! -The Team at Cross Creek Apartments

Luis, we are happy to see how much you love our community! Thank you for the rating and have a great day! -The Team at Cross Creek Apartments

I'm truly sorry to hear about your negative experience at our property, and I want to thank you for taking the time to share your concerns. Your feedback is valuable to us as we continually strive to improve our residents' living conditions.First and foremost, I want to address the issues you mentioned regarding pests. We take pest control seriously and have a regular maintenance program in place. I apologize if this hasn't been effective in your case, but please know that we will investigate this matter immediately to ensure it is properly addressed.Regarding the parking situation and neighbor-related concerns, I understand how frustrating it can be when other residents do not adhere to the rules. We will work on improving communication with residents to ensure a better parking experience for everyone and address any behavioral issues among neighbors promptly.In terms of the hot water issue, I apologize for any inconvenience you've experienced. We will have our maintenance team inspect your unit to determine the cause and resolve it promptly.Lastly, I am genuinely sorry for any instances where our staff entered your unit without proper notice. This is not in line with our policies, and we will reinforce our procedures to ensure residents' privacy and comfort are respected.We genuinely care about your experience living here, and we are committed to making the necessary improvements to address these concerns. If you have any further details or would like to discuss these matters in more detail, please do not hesitate to reach out to our management team directly. We value you as a resident and want to make your remaining time with us as pleasant as possible.Thank you for bringing these issues to our attention, and we look forward to addressing them promptly.Sincerely,Cross Creek Management

Hi, Emma. We're sorry to hear that you didn't have a great experience. Please call us at (954) 972-8820 to let us know more. Thank you and we hope to speak with you soon. -The Team at Cross Creek Apartments

Thank you for your 5-star seal of approval! We are happy to hear that you are enjoying your time with us and that you have been met with exceptional service from our team. -The Team at Cross Creek Apartments

Thank you for your 5-star seal of approval! Have an amazing day! -The Team at Cross Creek Apartments

Germaine, we are so glad to hear that your experience here at Cross Creek was 5-star. We appreciate your loyalty during your time here and we wish you all the best in your future endeavors! Take care!  -The Team at Cross Creek Apartments

Anthony, we hope we can turn these 3 stars into 5. We want to hear from you—please give us a call when you can at (954) 972-8820. Thanks! -The Team at Cross Creek Apartments

We are thrilled to hear that you are loving everything our community has to offer! Thanks for the great feedback and we hope you have an amazing day! -The Team at Cross Creek Apartments