The Reserve at Del Oro has received mixed reviews, with some residents appreciating the improvements and staff, while others have cited significant issues with cleanliness, maintenance, and management.
Getting Around
Walk Score
33/ 100
Car-Dependent
Transit Score
34/ 100
Some Transit
Bike Score
34/ 100
Bikeable
Del Oro Overview
Del Oro is a pet friendly community featuring 1, 2, and 3 bedroom apartment homes. Residents enjoy community amenities that include a dog park, fitness center, pool, and sport court.
Address
7001 NW 16th St, Plantation, FL 33313
Phone
954-584-7914
Email
Website
Go To Website
Social
Del Oro Reviews
Filter
Dwelloo (0)
Google (137)
All
staff
23
maintenance
14
management
12
clean
8
helpful
7
security
6
elevator
5
service
4
parking
4
friendly
2
cherie scott
on Google
Mar 3, 2025 8:00 am
I have only been here a few weeks and da ...
I have only been here a few weeks and day one they should have never released this unit I have never been so unhappy with a unit The biggest problem is ROACHES I am sure they knew of this before they took our money Yes the office manager has been trying to get things done new appliances but now ROACHES are getting in those new appliances I don’t know what pest control company comes out out but it has to be a joke No way this place she be this bad if they stay on top of it The first door keys didn’t work it took four days to get that together now the laundry room key isn’t working no mail box key yet Kitchen cabinets falling apart full of ROACHES I CANT UNPACKED MY STUFF BECAUSE IM NOT PUTTING IT IN THAT KITCHEN I AM SO DISGUSTED AND DISAPPOINTED At this point I WANT MY MONEY BACK
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Heaven Williams
on Google
Feb 18, 2025 8:00 am
The office is very clean Jessi did a ama ...
The office is very clean Jessi did a amazing job with moving me in kept me updated the entire process
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Reply from Del Oro
Feb 25, 2025 8:00 am
Hi Heaven, thanks for the fantastic 5-star review! We're so happy to hear you had a smooth move-in experience. Have a great day!
Sophia Moe
on Google
Feb 18, 2025 8:00 am
Tracey (manager) been working hard to ma ...
Tracey (manager) been working hard to make sure issues I have is being / been addressed. Management prior did nothing but gave false promises. Maintenance works hard and is helpfu.l
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Reply from Del Oro
Feb 18, 2025 8:00 am
Hi Sophia, thanks for the great review! We're so happy to hear that Tracey has been dedicated to addressing your concerns, and that our maintenance team has been helpful. We appreciate your patience and feedback as we continue to improve! Have a great day!
Vesline Metayer
on Google
Feb 4, 2025 8:00 am
This is the worst apartment ever the man ...
This is the worst apartment ever the manager doesn't care every time somebody try to speak to her she shut her door or say give her 5 mins she never fixes any situation I need to speak to somebody higher than her she needs to get fired my apartment have mold my stove haven't been working since I moved it the balcony is messed up she said that's not her business and she is so unprofessional manager has a very bad attitude need a new manager
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Reply from Del Oro
Feb 4, 2025 8:00 am
Hi Vesline, thanks for sharing your concerns. We work hard to address issues quickly while maintaining a respectful and professional environment. If you'd like to discuss this further, please don’t hesitate to reach out to our office—we’re here to help.
LilkirbyAR
on Google
Jan 4, 2025 8:00 am
The building management is easy to work ...
The building management is easy to work with. It was a breeze to renew my lease. They were super friendly about mistakes that I made. Highly recommend moving here if looking for something affordable
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Reply from Del Oro
Jan 4, 2025 8:00 am
Hi LilkirbyAR, we appreciate your kind words about the management team! Thank you for recommending us to others. Have a great day!
Natasha Bradshaw
on Google
Jan 4, 2025 8:00 am
Renter be aware don't rent here it looks ...
Renter be aware don't rent here it looks really good on the website but little do you know it has a really big roach problem I mean an infestation they send out pest control but that doesn't help when you move in and start cooking they come out of nowhere from the light fixtures the outlets they even crawl over you while sleeping. I know times are hard but don't move here. They pee in the elevators it's very dirty. My lease is up in January. Can't wait to get out of here. Don't make the same mistakes we made run run run you have been warned
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Reply from Del Oro
Jan 4, 2025 8:00 am
Hi Natasha, thank you for sharing your experience. We’re sorry to hear that we didn’t meet your expectations. Our team has worked diligently to address your concerns and we regret that these efforts didn’t resolve the issue to your satisfaction.We take feedback like yours seriously and will continue working to improve our community. If there’s anything we can assist with before your lease ends, please don’t hesitate to reach out. Have a great day!
Carl Davis
on Google
Nov 4, 2024 8:00 am
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Reply from Del Oro
Nov 4, 2024 8:00 am
We're thrilled to hear that you had such a fantastic experience at Del Oro Apartment Homes, Carl! Your feedback is valued and we strive to make sure our residents are content. Thank you for the 5-star review!