FCI Residential

EPIC RESIDENCES- Managed by FCI Residential Beautiful apartments and Great Location. Moved in September.
However extremely disheartened at Management’s Handling of apartment Flooding.
November 16- Ceiling started leaking over bedroom furniture. Maintenance was notified.
Roofing Company “fixed” the leak about two weeks later.
November 30- Renters Insurance DENIED claim for bedroom furniture damages due to no wind damage present.
December 5th – Front office explained to me that the roofing was FIXED they will NOT cover cost of damages.
I replaced Items out of pocket.
December 15 – Ceiling started leaking again in same spot!
Front office told me it will be another 11 days before the roofing company can have another look.
It’s been one month and counting since I’ve been able to use my bedroom. Company will not reimburse damages and not reduce/remove Rent. I am also out of pocket a lot of money because of recurring issue and managements refusal to accept financial responsibility.
Zero Stars for me.
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