Gallery River Parc Apartments

While the price is decent for the area and the units are relatively new, the staff could not be worse. They are rude, unprofessional, and frankly don’t particularly care about their residents. Parking is an absolute nightmare, and the drawbridge is a huge hassle. With them raising prices so significantly, probably not worth the headache.

Really nice place.

Previous review: This is a new building that's beautiful and central location. The old team on-site when I first moved in, Viviana the leasing manager were extremely courteous, friendly and professional. 2023:
Pros:
-New building
-beautiful & chic design
-new appliances
-central location
-pet friendly
-porter, maintenance & cleaning staff are friendly
-butterfly door system
-up & coming area
-close to Highway & downtown
Cons:
-1 elevator is always down around 80% of the time. We only have 2 in the building.
-Walls are thin (heard my neighbors yelling & their parties and kids screaming for 2 years)
-parking lot never has enough parking. If you get home after 8pm good luck.
- mopeds/ motorcycles take up 1 entire car spot each limiting spots for cars. They need a designated spot for mopeds/Motorcycle.
-baseball season and any concert will block the entire 7th street making it hard to get to your apartment & you have to talk to the cops to let you through ever time. The traffic from games and concerts at Loan depot will add 30 - 60 minutes to your commute. And people park in our lot to go see the game, even with out security guards watching the parking lot.
- my emergency work order took almost 3 days for them to service.
-they have a list of property rules they made in 2022. They fine you with no warning , all fines are $175 & up. But they are selective who they fine.
- The resident clientele has changed dramatically. Louder, inconsiderate people moving in who don't pick up after their pets, leave trash in the elevator and go to the pool at midnight to party and smoke.
-if your window/ balcony face the pool, good luck. You can hear everything at all hours.
-There is a whole new set of staff. It's very political. You have to make sure to be on their good side, stay low or else they will watch your every move. Once they don't like you, they make it their mission to fine you for anything or make it uncomfortable living there. Good luck reaching anyone by phone.
-no concierge, locker room that delivery personal hardly scan packages into. Lord of lost/stolen packages.
-random people getting into the lobby after games/concerts. Or homeless people getting into building or sleeping inside/ pool area.

HORRIBLE Office Staff - Will not answer their phone or email whatsoever, will misplace packages for weeks to months and claim "they're not responsible," parking lot is horribly managed and you're not allowed to have guests whatsoever. Would not recommend to anyone

Submitted application and paid requested fee. They came back weeks later saying that our incomes were too high so we have to pay $500 higher on monthly fees than the price originally offered.
We're following up on this.

I was the 3rd person to move into the building, a year without problems everything was beautiful, but without a doubt if Rocío and Sarahi weren't there I would have moved somewhere else! For me they have been the best that could come to the Gallery! If before I had no problems, now less so!!!

I have been living at Gallery at river parc for over a year now and I cannot make one complain, office and maintenance are always available to help. Property manager Sarai has been nothing but wonderful and her lovely assistant rocio is always ready to assist with a smile. I highly recommend this building to anyone who is interested, very peaceful and loving community. Five stars!!!

We’ve been living at this property for a few months now and the experience has been excellent. Management is always attentive and helpful, especially Rocio and Saraí. The commons areas are constantly kept clean and organized. The property is pet friendly and has a room designated to bathe you doggies which a plus. Overall is a really good property.

I love the building, the apartments are fairly new, the common areas are kept clean at all times and the maintenance is constant. the office staff are really efficient, friendly and helpful!. Thanks Rocio and Sarai for all your help. 🙌🏾

It is a building with a very professional administration and with very good attention to its residents, it is always in optimal conditions of cleanliness and organization. Its location is spectacular since it is central and close to Brickell.