Giving them a star is a gift to their ve ...
Giving them a star is a gift to their very rude and short tempered costumer service. I have done all I can to be empathetic and kind, how ever every time im greeted wether through he phone or personally I am attacked and basically told that I am not welcomed. An association is made and constructed to Facilitate and help the tenants and owners of this Condominium, how ever they make it their job to make sure they don't have any help or no updates on resolving issues needed in a timely manner.
I called to know the update of an application that was put in 16 days ago, and the response from a lady called Diana, was "it hasn't been 30 days yet". the application process takes up to 30 days that I know, but her response basically told me they haven't even started looking at the application, and even worse they most likely wont look at it until the 30 days.
This is unacceptable, the whole reason why a condominium association is built is to make sure they can facilitate and contribute to making the process of living there as adequate and low stress as possible.
If the condominium association took the time to really listen to all of their tenants issues they might not have to spent most of their time fighting them. Which is exactly the opposite job of an association.
I hope they can receive this message as a come to Jesus moment, and really listen, so as to be able to do good work for the people leaving in this community.
If this is not possible, I believe new leadership and help needs to be found for this community.
Hopefully someone out there might be able to do something about it.