Monarc at Met

**READ BEFORE MOVING Property is nice, awesome location next to Bayfront Park, ULTRA Music Festival, and Wholefoods. Has some issues, but management/leasing team is AWFUL. If you think you will never interact with them, you will eventually (I thought the same).
I have lived here since 2019, never missed any payments, did not make a mess, 0 noise complaints, my month-to-month lease was terminated without ANY explanation as to why, without an option to renew or select another unit. Of course this was all done in "legal-speak" to flex some kind of authority or quasi-professionalism, refusing to negotiate on the matter.
A few months prior, I tried to rent a larger unit, only 150/month more than what I was paying already. They happily took two application payments ($300) to then tell me that "I don't make enough" and obviously kept the money.
The building has a number of issues, which do not get addressed for months/years, the management team is not responsive and spiteful to boot:
1. Cleanliness/Maintenance - while the actual cleaners do an awesome job, the management team neglects areas often. The garage had BROKEN GLASS in parking spots for weeks, when this was brought up on the resident portal/bulletin board, the post was immediately moderated/deleted. The Sauna is falling apart and wood is gray in color, has been for months, it's not clean, relaxing OR ever hot. Various parts of the building and amenities are chipped, broken, poorly maintained. Machines are often broken and neglected in the gym. There are water leaks.
2. Quality of Tenants has fallen significantly. With the amount of background checks, credit checks, handing over your entire life that these buildings require for leasing, you would think that wouldn't be the case. Two years ago, I had noisy neighbors who would party every night, be extremely loud, and blast music at 2am on a work week. When confronted, they were hostile, said they were celebrating Crypto, and told their angry neighbors who woke up to confront them - to shove it. It took MONTHS for the building to evict them. Dogs urinating in elevators is a regular occurance. Trashy behavior, leaving garbage everywhere in the public areas is a fairly regular thing. If you are a young working professional, Monarc may not be the place for you. If you are OK with a "frathouse" type of building, it may be fine.
3. Management just kind of does whatever it wants. For example, the pool/grill area was often "locked" in the evenings, even though the rules say it's open until 10PM. No explanations were given other than there is an issue with the scheduling/access control system. Which is likely BS. They just didn't want people there at night. So if you planned to grill dinner or wanted to relax on the pool deck after dark - you're out of luck.
4. Garage. Since the garage is shared with many others and Monarc technically also "rents" the space and charges you a fee - they take 0 responsibility for anything that happens there. I have received tickets and fines from the garage itself, having done nothing wrong and parked in the correct area, Monarc refused to help and told me to deal with the Garage directly, who also do not pick up the phone. A Mercedes burned up inside the garage, which is a scary thought as far as liability goes.
5. Packages. They are lost very frequently. Be prepared for your Amazon and other deliveries to not arrive, be sent back, or be lost in their system for days. Had an international package be sent back to make it's way around the world for a month.
There are nice sides of the building as well, the location is nice if you like to be in the middle of everything, the pool is nice when you are allowed to use it. But overall, management treats you like a second class citizen, is on a power-trip, and does not hold maintenance and accessibility to amenities for the crazy prices they charge. I have moved into another building nearby and the experience is FAR better.
Hope Monarc reconsiders the employment of their management staff to improve their brand and customer experience.

Great building to live in. Amenities, sunset views, general management, etc, we cannot complain ! The staff and leasing agents are great ! Both Garrett and Gustavo have been very accommodating and extremely professional. I definitely recommend !

jennifer is the best :)

I moved here in September, easiest move in process. Garrett & Gustavo were fantastic and responsive. When I walked in for a tour I was greeted by a very friendly front desk staff and had a feeling this was going to be the place for me. They are the best here. Packages are never a problem. They even hired a temp staff company for after Black Friday. Jennifer and Javi are very sweet and helpful. The amenities are amazing. The building is always clean. Maintenance is fast and very helpful. Willing to go out of their way to help. And the view here is pretty nice too!

Great value for the money. Best location in Downtown/Brickell.

Gustavo was super friendly and helpful during the tour, and he helped answer any questions we had.

Have been living here for 2 years, and so far i like it but PLEASE fix the elevators. We pay a fortune here and still got late to work monatky of the days because i have to wait 25 min to get in an elevator. And after works youre still going to wait to get to your apartment. FIX THEM

Overall a very solid building to live in. Definitely has some of the standard issues in downtown living but overall a great place to live. The maintenance team and Jennifer at the front desk are awesome!

Very nice building has very good amenities in a good location and the staff is very sweet and helpful especially Jenny from front desk

5 stars for Jennifer