Worst experience I had when applying for ...
Worst experience I had when applying for an apartment. We were straight forward with our income/credit and we were denied. Charleston said if we were denied, that the guarantor most likely worked with tenants like us. Even though we make around $150,000 a year. It wasn't enough to secure an apartment. After we were denied by the guarantor, Charleston couldn't care less about helping us get our admin fee back. He actually sounded annoyed that I was calling to get more information on it. After a few weeks, our admin fee refund was still in review. Whatever that means. He said he didn't know what that means. Couldn't be less helpful. Don't fall for any reply that says they apologize for the inconvenience that we had. They will get you to.