During July 2021, an individual who didn ...
During July 2021, an individual who didn't reside in our community, while under the influence of drugs, gained access to our community and subsequently crashed into our residence, causing significant damage to all our vehicles and crashing through our garage gate. The potential consequences of someone being inside the garage at that moment could have been fatal. This incident took place on a Wednesday morning, and we are parents to three young children. We promptly informed the property manager about the situation, completed all required paperwork, and provided the necessary information to address the gate repair. Regrettably, up to the present day, our request for gate repair remains unaddressed. Instead, the property management temporarily installed hurricane gutters, causing damage to our possessions. For two years, there have been ongoing discussions and evaluations involving various individuals, but no concrete action has been taken. We've made multiple visits to the office, interacted with different property managers due to their high turnover, but our efforts have yielded no results. It is incredibly frustrating and disheartening that after two years, we are still dealing with gutters instead of a proper gate. This situation has exposed us to torrential rain, resulting in the ruin of our shoes and other belongings, despite consistently paying our rent on time.