Plaza of the Americas Condo Part 2

Good night To whom it May concern:
It is no secret to anyone that the first impression when we arrive at a destination is essential for good treatment, a courtesy greeting lets us know that we are in a pleasant place and brightens many of our days. On the contrary, if we are treated badly if we are asked questions without logic, the head of security, Mr. Andres, as I was able to find out on repeated occasions when I visited the premises, does not use the appropriate forms to address the public with meaningless questions at the time of entry. I don't live in Plaza of Americas building 2 but I have friends whom I visit and I want to show and capture my experience in this situation. I don't know what the functions of a security agent will be, but I am sure that because I am the first person The person who treats the visitor must give pleasant treatment, which is why I think that this man is not qualified for the job or at least that's what I think. It's a shame for such a nice place where many people live.

My name is Ray Daniel Pernia, I live in building 3 but this complaint is in general for all the Plaza American buildings. It is a complaint that is especially for the head of security, Andrez, very clearly, the man makes life miserable for all the tenants. The building in general believes that it can treat everyone however it wants, bad treatment towards everyone, even older ladies, everyone. I am tired of making complaints to the plaza management and no one does anything. Of course, it is in your best interest that Mr. Andres Take the cars to the tenants, it's all abuse towards people, enough of the abuse, Mr. Andres cannot continue mistreating the tenants of the square, it's all complaints about everyone, you have complaints, Mr. Andres, head of security, until when, what needs to be done so that Mr. Andre, don't mistreat the people who live in Plaza of America, let's stop the abuse all together.

I have lived in the plaza for 10 years and I have had the worst experience of my life with the new security, a certain Juan, the head of security, an arrogant and rude guy, treats all the tenants badly and what he does is harm the tenants themselves and In the office, that man doesn't do anything, he took my car with the tow truck from my own parking lot 3 times and everything doesn't happen. It's a business of the tow truck company and the security makes money at the expense of the tenants, but this abuse takes place. It's going to end because I'm going to take this as far as I have to take it so that the abuse ends.

I must express my utter disappointment with the management of Tower 2. My experience dealing with them has been nothing short of dreadful, and their lack of professionalism and sensitivity towards feedback is truly appalling. First and foremost, the management team consistently displayed a complete disregard for residents' concerns and feedback. Whenever I attempted to raise issues regarding maintenance, security, or other important matters, they brushed off my concerns as if they were inconsequential. It is evident that they have no interest in actually addressing the problems that plague the building.
The level of disrespect exhibited by the management is disheartening. I have witnessed numerous instances where residents were treated with condescension and arrogance when voicing their grievances. Instead of attempting to understand and resolve issues, they adopt an offensive and dismissive attitude, leaving residents feeling frustrated and unheard.
Be careful!

Absolutely ridiculous management. Seems like they are going out of their way to make it as unpleasant and inconvenient as possible. Rude security and they charge for guest parking, honestly it has been getting worse here