I was very disappointed at this property ...
I was very disappointed at this property TGM Harbor Beach at SE 17th Street Ft .Lauderdale. I can’t speak for any other properties)) I went there to see an apartment at this property after they posted on Marketplace with A Realtor (they had a special on a1/12 bedroom.Pretty fare price being on the beach. The lady Duviana Santamaria who works at the property she is not only doing unscrupulous business she illegally took my money on an incomplete application .!! which was not completed !!! An illegal unlawful practice,
I was told to do an application $125.00 fee on the website & up load my employment information ,. I told Duviana , I would come to the office because I wasn’t good on the computer & the loading of my personal information on a website I just didn’t feel comfortable.
I was not comfortable giving a stranger my banking information so after doing the application ,I told them I would come back on Monday with my personal information and finish the application.
I was informed by her colleague (Wilda Encarnacion )that I had 2 days to complete it
To my surprise this am2/24/2024 I received an alert saying I was denied,how could I be denied and my application was incomplete.
I went yesterday at 2:15 pm paid my application ,fee $125.00 informed Wilda also emailed (Duviana ).by email I would be back to bring in my bank information.
Clickpay alerted me they pulled the money around 6pm .Clickpay takes your Rent not an application fee to run your credit.Clearly something illegal is going on here ..All I can say is I’m thankful I didn’t get approved.
THIS IS Not SOME WHERE I WOULD HAVE BEEN HAPPY!!!!!!!
.
I emailed called and informed them that I needed my application fee back because my application was incomplete ,I was denied on an incomplete application.
All I was told ,was that I was denied because of my credit, how was I denied my application was not completed
.This is a criminal act and consumer’s Prospective residence need to be aware .!!!
I will be reporting them to the better business bureau and the credit bureau.This is a SCAM !!! be aware do not rent at this property from these people!!
An this establishment needs to know who there employees are ..
Rules are to be enforced, if my application was completed,I would have no problem.
I am entitled to get my refund because legally my application was not completed.
The integrity of the people who works with your Company says a lot .. On top of there unethical practices,I found out they rent to Section 8 ..