The Elser Residences Miami

No other than The Elser when doing what you're doing in Miami

Will provided such a great experience and the upmost hospitality with our trip to Miami. He was able to get us private reservations at Giselle’s and into Club 11 which if you don’t know, on a Saturday night can be near impossible. We bnb’d one of the condominium units and it far exceeded my expectations. The gym was amazing and had great equipment. Thanks again Will.

I went to the pool this weekend and I was served at the bar  by NESTOR who was absolutely fantastic at his job and so kind . The Elser lucked up by hiring him!  this Place is amazing but service as good as his just puts the cherry on top . Thank you Nestor !

I am very disappointed about the unfriendly reception, very difficult arrival before you even check in they want to start charging for the valet service. Using the facilities is difficult, at the gym some personal trainer interrupting all over the place with her client, if you would like to relax at the pool, it remain close on the best hours, they do not even have official pool hours. The pool is only open from sunrise to sunset, mean whenever their employees pleases so. The apartments have very bad lighting, the baths is not possible to lock for privacy as the hook of the Woden sliding door is damaged. No floor hidden, therefore quite cold, no water pressure in the shower, on top of that after the quite high rate there is an amenity fee of 59 usd per night + 58 usd for parking which adds 120 usd per night to the already overpriced booking. It is unacceptable that the bed doesn’t even have proper covers for the blankets, just some loose sheet underneath that you need to hold in between. Definitely very low quality and bad service for the price, there is a lot to improve.

The hotel is better than I expected. I usually don't write reviews for stays, but this one I make a point of doing. Despite the large number of guests, the service is quick and efficient. The room I stayed in was one of the best I’ve ever been in (and I’ve stayed in very expensive hotels), it had everything I needed. I requested a room with a view of Kaseya Center in advance, and they accommodated me, which I thought was a nice touch. The location of the hotel is amazing. I highly recommend it and would stay again!

Rude staff

Andres is a good person and very helpful. We had a great experience with him—he introduced me to a wonderful experience at the gym.

Andres was a great trainer, he showed me some awesome workouts that helped me improve my form without going too heavy. Highly recommend!

Great workout with Andres!