Avalon Toscana

Did a walk in after driving around all day looking for apartments. I was assisted by Tyler jones after he was done with the tour I knew  I had found the right spot I applied right away, I’ll be moving in next week shout   out to Tyler the best consultant I’ve encountered 10/10 easy simple process that guy deserves a raise. He was very patient, helpful and outgoing.

Relocating is never an easy thing for me but fortunately I was taken care of by the good folks from leasing, specifically, Tyler Jones. Right after meeting up with Tyler I felt totally at ease by his informative professionalism yet very personable demeanor. He covered every concern about the property that my wife and I had and even recommended some favorite local eateries since we were only in town for a couple of days previewing apartments. A very big thanks!

It’s a beautiful place and very welcoming I recommend for someone to stay there

This is a beautiful spot and very welcoming. Tyler and Twana have been amazing during the entire move in process. I’m never moving out!

In a highly saturated marked, as is South Florida, Tlyer and the team at Avalon Toscana where the difference makers. The level of attention, informativeness and seamless transition as a new resident, I would encourage anyone in the northern Broward County to make Avalon Toscana, their new home. A very well maintained property with clean sidewalks, dog park and the lay out of all models is very comfortable and beautifully designed.

In a highly saturated marked, as is South Florida, Tlyer and the team at Avalon Toscana where the difference makers. The level of attention, informativeness and seamless transition as a new resident, I would encourage anyone in the northern Broward County to make Avalon Toscana, their new home.

What an incredible place but what an amazing people working there. Tylor was so kind and profesional. Highly recommend place, and thanks so much to Tylor, for help me and treat my family so good.

I would like to express my deep frustration and discontent with my experience of living in this place. During the year I resided on the second floor, I faced a series of issues that have made this residence entirely unsuitable to inhabit. From the outset, the lack of sound insulation is evident. It is unbelievable that even the footsteps of the residents on the third floor can be heard, and it is even more disappointing that the management seems uninterested in addressing this issue.
The maintenance manager consistently displays an unresponsive attitude and seems to believe he is always right. Instead of addressing faults constructively, he merely resorts to criticism, which is entirely unacceptable.
It is clear that the management's sole interest lies in financial gain. The dismissive treatment of an issue with the internet connection is just one example of this prioritization of profit over the well-being of residents.
Parking lot security is another serious concern. Despite numerous complaints about the excessive speed of vehicles, it seems these concerns are not taken into account.
The situation reaches an alarming point when my correspondence was stolen, and a new credit card, requested by me, was used without my authorization. My attempt to seek help from the administration proved fruitless, as I was instructed to file a report due to the lack of security cameras.
It is evident that the tenant selection process lacks proper scrutiny. The presence of troublesome individuals in the community does not seem to be a matter of importance, as long as they meet their financial obligations.
The quality of the appliances is entirely unacceptable. Both the washer and dryer do not perform their function effectively, and in case of any complaint, the response is that they are not industrial-grade and that only a minimal amount of laundry should be loaded, which is extremely inconvenient and impractical.
Upon the conclusion of my lease, I handed over the apartment in an impeccably clean state. However, I find it entirely unfair that $100 was deducted from the deposit citing cleaning charges. The photographs provided as evidence, focusing on the oven, are entirely inappropriate, as it was never used, and I feel this constitutes blatant theft.
The only positive note in this experience has been the service at the gym and the assistance provided by Tyler, who has been the only effective point of contact I have had.
My experience here has been extremely disappointing.
Coment 01/21/2024
I truly appreciate that, as a result of my comment on your website, you took the initiative to review my case. I am pleased to report that the money corresponding to the charge for the apartment cleaning service has been refunded. This action has significantly contributed to alleviating my feeling of having been allegedly harmed.