Cortland Deerfield Station

IF YOU DECIDE TO MOVE HERE, DO NOT RENT A UNIT ANYWHERE NEAR THE TRASH COMPACTORS. YOU'VE BEEN WARNED. 12-31-24 Update: The owners of Cortland Deerfield Station were presented with a quote to add a timing function to the trash compactors so that they would not operate during the night.
The quote was less than 0.27% of their yearly revenue, even after accounting for taxes and being extremely liberal with my calculations. They chose to reject the quote and allow the issue to persist. Thanks for nothing, Cortland.
Short version: I just had to climb halfway into the garbage chute opening to reach for the trash compactor's emergency shut off switch with a clothes hanger because it would not stop cycling. It regularly gets stuck in an endless loop. It's loud, it's adjacent to my unit and it operates at ALL hours of the night. I've complained on multiple occasions to the service team, management and even a company executive. I'm done with all that. I'll just copy/paste this negative review everywhere until someone who gives a damn sees it.
Full version: When I first decided to move in, I was aware of the fact that my unit was right near the trash room on the first floor. No big deal. What I wasn't told was that there is a loud trash compactor that goes off every time someone tosses trash in the chute from the floors above mine. It operates at all hours, some of my neighbors like to toss their trash late into the night and, worst of all, it sometimes gets stuck in an endless loop. I only found out about it when it woke me up my first night here. I certainly appreciate the lack of disclosure regarding this thing when I signed my lease.
The first incident that was extra upsetting was when the compactor got stuck in an endless loop sometime between 3 AM and 4 AM. After lying in bed for about 5 minutes, eyes wide open, waiting for the thing to stop, I decided to get out of bed, get dressed and step outside. I opened the bay door leading to the trash room and immediately saw an emergency shut off switch at the far end. Problem solved, but at the cost of my sanity and having to walk through that filthy, stinky room in my sandals half asleep in the middle of the night.
I've had to do this multiple times now. Luckily, the trash room was always accessible which made it easy for me to shut off the compactor when necessary, though I shouldn't have had to do this to begin with. At some point they put a lock on the bay door. I immediately asked for it to be removed and they did just that. I've had to shut if off multiple times since then as well.
A week or two ago I noticed a lock on the bay door again. I complained again, but this time I never heard a word back from management. The lock wasn't removed and, as a result, today I wasn't able to access the trash room and was forced to climb halfway through the garbage chute opening and reach for the emergency shut off switch with a clothes hanger. This is the second time I've done this specifically.
SO! If you're considering moving to one of the Cortland properties, be mindful of the fact that, despite all their community events and programs, as well as the lovely appearance of their club house and community grounds, they don't actually care about you. The last time I mentioned this problem I was offered the solution of moving to a different unit. How convenient for the next sucker who moves in!
Oh, and for the person reading this who actually gives a damn and has the power to make executive decisions, here's a simple fix: install a timer on the compactors so they don't operate between the hours of 11 PM and 7 AM.
Pull the permits, hire an electrician and get it done. I don't want to hear any excuses. Either do it or don't do it. This review remains here for the time being.

I recently helped my son choose an apartment here.  Their staff is fantastic, the property is clean, has great amenities, and the units are a good value for the money compared to the competition.  I can see why their reviews are so stellar.  The reviews were definitely what led us to Cortland Deerfield.

I love everything about this place I’ve been living here 4 years I wish I can live here for longer but I can’t stand the management can’t solve my problem that I’ve been complaining for years with my late night almost every day loud and party upstair neighbor when I say late night mean after midnight until whenever he go to sleep sometimes it until 4-5 am I’ve been asking the management  to take care of the problem for me for years and they can’t fix it and basically tell me to suck it up it messed with my sleep I’ve told them I’ve been sleeping on my couch for more than a year I can’t sleep in my room because my neighbor will literally wake me up in the middle of the night with his stomping or moving or dropping heavy stuff or sometimes have a late night party . If you wanna move here just know that you are on your own if you have a problem with the neighbors

Safety issues Cortland Deerfield Station has become a sanctuary for both transient and stationary homeless individuals who use the amenities (bathrooms, showers, lounge chairs, and coffee machines inside the lobby). One of them recently set up their own home within the property belonging to Cortland. The pedestrian gates are always broken, allowing anyone free access to the community. The recent management, represented by Mrs. Odette, has been informed multiple times about the situation but pretends to take no definitive action, turning the community into a sanctuary for illegal activities, compromising the safety of the tenants. The parking lot is constantly experiencing thefts and what appear to be illicit exchanges, not to mention the presence of unauthorized individuals continually on the property. The security situation is out of control, and the management and the property owners have been repeatedly informed but ignore the situation. Everything I am saying is supported by events that have occurred, photos, videos, and testimonies from other tenants. This is certainly not a place where I will renew my expiring lease.

I love the the community, very clean and inviting

Cristian did wonderfully job, clean and efficient

I had an outstanding experience with Cortland Deerfield, and I can't thank them enough for their excellent service. The property grounds and amenities are beautiful. A special thanks to Kanisha, who went above and beyond to ensure that every detail was taken care of during the initial tour and move-in process. She made everything incredibly easy and smooth, answering all of my questions and guiding me every step of the way. I truly appreciated the thoughtful gift basket—it was a wonderful touch that made me feel welcomed from the moment I arrived. I highly recommend Deerfield Cortland to anyone looking for a great leasing experience! Thank you for everything and I look forward to experiencing everything the community has to offer.

Great value for the money. Nothing around the Deerfield area comes even close. There’s a very nice pool, nice outdoor lounge chairs, a nice gym that’s open 24/7, and a side room to practice yoga / cycling. The maintenance team is amazing. Kanisha is very helpful at the office, and an asset to the company. Would highly recommend this place.

Thank you for hiring an amazing team. Kanisha is wonderful I am so happy for the new team Everything has been running a lot smoother here and I’m very appreciative.  She is so kind and always resolve all of my concerns. Very professional and on point. Thank you so much.

Joel is amazing. The office was closed but Joel took the time to give me a lot of information and even showed me the pool area. I will definitely be going back to lease.