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Palms of Boca Del Mar

5515 Pacific Blvd, Boca Raton, FL 33433
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Reviews
3.9
Leave a review
5
65.8227848101266%
65.8227848101266%
4
5.69620253164557%
5.69620253164557%
3
2.53164556962025%
2.53164556962025%
2
2.53164556962025%
2.53164556962025%
1
23.4177215189873%
23.4177215189873%
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Google
Map data ©2025
Map data ©2025
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AI Review Summary

Overview
Management
Amenities
Interior
Exterior
Parking
Safety
Cleanliness
Noise
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The Palms of Boca Del Mar offers a mix of experiences, with residents appreciating the helpful staff and maintenance team, while expressing concerns over outdated facilities, pest issues, and management practices.
Getting Around
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Walk Score
18/ 100
Car-Dependent
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Bike Score
31/ 100
Bikeable

Palms of Boca Del Mar Overview

Address
5515 Pacific Blvd, Boca Raton, FL 33433
Phone
561-288-6127
Website
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Palms of Boca Del Mar Reviews

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Dwelloo (0)
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Google (160)
All
staff
35
maintenance
34
helpful
15
clean
15
service
10
friendly
10
pool
8
management
8
parking
6
location
5
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jadmelys vasquez
on Google
Feb 10, 2025 12:17 pm
I wanted to live in this residence, spec ...
I wanted to live in this residence, specifically the one in Boca Raton, but I was completely disappointed with the office’s customer service. I booked an appointment for Sunday through their website, arrived on time, and to my surprise, the office was closed. I called the contact number, and they didn’t even know if they operated on Sundays. I rescheduled for Monday and attended the appointment again, but the experience was even more frustrating. The person who received me didn’t take the time to assist me properly— they simply told me there was no availability, and that was it. They didn’t value my appointment time, nor did they show any empathy or interest. I wasted my time twice, and this makes me seriously question how they handle any other situation in this place.
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Reply from Palms of Boca Del Mar
Feb 10, 2025 12:17 pm
Hi Jadmelys, We are disappointed to learn about your negative experience and would appreciate the opportunity to hear from you directly and discuss the matter in greater detail to gain a better understanding and provide a positive resolution. We value your feedback and believe this will only help us improve as a team, especially as a team new to you. We want to ensure you that we work hard to provide a pleasant environment and we want our interactions with all our prospects to be inviting, respectful, and considerate. We believe that there is always room for improvement and to do better, so we would appreciate it if you reach out to us directly to set up a time to discuss this. We look forward to speaking with you.Palms of Boca Del Mar.
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Bruno Santos
on Google
Feb 3, 2025 12:17 pm
"I would like to express my sincere grat ...
"I would like to express my sincere gratitude to Mr. Carlos Correa, who helped me during my recent move. His experience and professionalism were fundamental to make this transition much easier and smoother. Not only was he an excellent professional, but he also showed great care and attention to all details. I recommend your services to everyone who needs help with changes!" thank you very much
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Reply from Palms of Boca Del Mar
Feb 3, 2025 12:17 pm
Hi Bruno, Thank you so much for your heartfelt review! We're thrilled to hear about your positive experience during your visit to Palms of Boca Del Mar and appreciate your kind words about Carlos. We will be sure to share this review with him as he'll love to know how his professionalism has impacted your visit. Have a wonderful week!Palm of Boca Del Mar.
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Claudia Catalina Contreras Barragan
on Google
Jan 3, 2025 12:17 pm
I have been living at Palms for a month  ...
I have been living at Palms for a month and from the beginning I was assisted by Carlos, a very kind and courteous person. He has also helped me resolve all my doubts and inconveniences. Thank you Carlos Correa
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Reply from Palms of Boca Del Mar
Jan 3, 2025 12:17 pm
Hi Claudia, Thank you for taking the time to leave such a positive review! We're delighted to hear that you've had a great experience. Carlos is a valuable member of our team, and we're thrilled he has been so helpful and accommodating to you. We'll make sure to pass on your compliments to him; he'll be delighted to hear your kind words. Have a wonderful weekend!Palms of Boca Del Mar.
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Jose Angel Sanchez
on Google
Jan 3, 2025 12:17 pm
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Reply from Palms of Boca Del Mar
Jan 3, 2025 12:17 pm
Hi Jose, thank you for your 5-star review. Our team works diligently to provide a wonderful community for our residents, and we're thrilled that our efforts are recognized in your feedback. We're grateful to have you as a resident and appreciate you choosing Palms of Boca Del Mar as your home!Sincerely,Palms of Boca Del Mar Apartments
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Hadar Geva
on Google
Jan 3, 2025 12:17 pm
Palms of Boca Del Mar is a great place t ...
Palms of Boca Del Mar is a great place to live! I moved from NJ to Florida 3 months ago. It was very stressful for me not knowing which community would be the best for me . Palms of Boca is Clean, quiet and safe! The staff is professional yet friendly and accommodating. The location is great. The beach is 10 min away, I-95 is right there and shopping, restaurants and night life is 10 minutes away from the community.
DAMARIS  was wonderful from day one, helping me find my happy place!
She was communicating with me and answered  million of my questions 🤣.
She made my transition to Florida easy and enjoyable.
CARLOS also very friendly and always greeting me with a smile. Thank you so much
And happy holidays 🎊🎉🍾
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Reply from Palms of Boca Del Mar
Jan 3, 2025 12:17 pm
Hi Hadar, We thank you in advance for your positive comments towards our representatives. We are also very happy to know that you feel very comfortable living in our community and you feel comfortable with the area where we are located. Once again, thank you very much, we may continue to provide you with the best of services.Palms of Boca Del Mar.
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Farah Elhindi
on Google
Jan 3, 2025 12:17 pm
Roach infested and I had pest control co ...
Roach infested and I had pest control come into unit numerous times, had to have leaky AC fixed 4 separate times (still was not fixed when i moved out), water from sinks and bathtub let out a black residue and called 3 times to have fixed and I eventually gave up considering I do not like have maintenance in my unit every other day. I couldn't get out fast enough.
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Reply from Palms of Boca Del Mar
Jan 3, 2025 12:17 pm
Good morning, Farah. Thank you for your review. Virtually all professional pest control service providers will confirm that issues such as those described by you are almost exclusively the result of housekeeping. The most recent request for service on the HVAC system was started on 7/9/24 and completed within 24 hours, and no further record of HVAC issues was submitted by anyone in your household up to and including 12/9/24. In closing, we truly appreciate your review and the time you spent letting us know your thoughts. We wish you and yours the best in your new home! Respectfully, Matt Armstrong - Regional Manager.
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Nadav madhala
on Google
Jan 3, 2025 12:17 pm
I had such an easy moving In experience  ...
I had such an easy moving In experience all thanks to Damaris. Such a lovely woman with so much passion for her work is something you don’t see no more this days.
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Reply from Palms of Boca Del Mar
Jan 3, 2025 12:17 pm
Hello Nadav, We're thrilled to hear that Palms of Boca Del Mar has exceeded your expectations and provided you and your family with a wonderful living experience. We're especially grateful for your shoutout to Damaris! We'll be sure to pass along your kind words to her. Have a wonderful day!Palms of Boca Del Mar.
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Johanna Zeno
on Google
Jan 3, 2025 12:17 pm
Thank youuuu ❤️ my grandson was so happy ...
Thank youuuu ❤️ my grandson was so happy that he cried because he saw Santa. Thank you for everything you do for the community this was something very special for my two grandchildren ❤️
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Reply from Palms of Boca Del Mar
Jan 3, 2025 12:17 pm
Thank you! We are so happy to have brought a smile to your grandson's face! Sincerely, Matt Armstrong Regional Manager
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Eileen Ba
on Google
Jan 3, 2025 12:17 pm
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Reply from Palms of Boca Del Mar
Jan 3, 2025 12:17 pm
We appreciate you taking the time to offer us a 5-star review, Eileen! We’re happy to see you are loving your experience at Palms of Boca Del Mar.
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Joyal Prajapati
on Google
Jan 3, 2025 12:17 pm
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Reply from Palms of Boca Del Mar
Jan 3, 2025 12:17 pm
Wow, Joyal, thank you so much for this wonderful five-star review of Palms of Boca Del Mar! Have a wonderful weekend.Palms of Boca Del Mar.
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Location

5515 Pacific Blvd, Boca Raton, FL 33433
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Google
Map data ©2025
Map data ©2025
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