Subject: Unfair Treatment and Inconsiste ...
Subject: Unfair Treatment and Inconsistent Pricing - Terrible Experience at Summer Lakes Estates Dear Summer Lakes Estates future tenants,
My name is Darius, and I want to share my unfortunate experience as a former resident of your property located at NW 30th Ter. Fort Lauderdale, FL 33309. My lease with this establishment ran from 10/01/2021 to 09/30/2022, with a monthly rent of $2,125. My stay at Summer Lakes Estates was marred by several concerning issues, primarily related to property manager Sara Betzalel.
Firstly, I would like to address a situation that had nothing to do with me or my fiancée Anastasiia but was unfairly placed on our shoulders. On August 1, 2022, my fiancée had a severe car accident right outside the property. The damaged car was later parked in front of our Townhouse, awaiting pickup by a Bodyshop. On August 3, 2022, a tow truck from R&M Towing of Miami arrived at the property but did not serve or attach to our vehicle. Subsequently, it left the property without any connection to our car.
What followed was an email from property manager Sara B., who erroneously assumed that the tow truck servicing our vehicle was somehow our responsibility. The email claimed that the truck had dumped hydraulic fluid on your property, damaging the pavement and constituting hazardous waste. Despite our protestations that we had not hired this tow truck, Sara B. insisted that we were responsible for any damages and cleanup costs.
I responded promptly to her email, reiterating that we were not involved with the towing company and that any damage should be pursued with them, not us. It's essential to clarify that blaming renters for the actions of external companies, like the delivery companies and paramedics you mentioned, is entirely unfair and unwarranted. These companies operate under licenses and insurance in the state of Florida, and any liability should be attributed to them, not residents.
To make matters worse, before these incidents occurred, we had received an offer to renew our lease from 10/01/2022 to 09/30/2023 at a rate of $2,300 per month. This offer was accepted by us until August 29, 2022. However, on August 5, 2022, property manager Sara Betzalel unilaterally canceled the renewal offer and sent us a new lease with a shocking $3,000 monthly rate, a $700 increase, without any explanation or justification. What made this even more egregious was that, at the same time, Summer Lakes Estates was advertising rental prices of $2,300. The inconsistency in pricing and the lack of transparency is simply unacceptable.
Moreover, it appears that Sara Betzalel's personal biases may have influenced her actions. It's troubling to believe that my fiancée's unfortunate accident could have played a role in this discriminatory treatment.
In summary, my experience with Summer Lakes Estates was marred by unjust accusations, unreasonable demands, and inconsistent pricing practices. It is deeply disappointing that a property management team would treat residents in such an unfair and unprofessional manner.
I hope that future residents of Summer Lakes Estates do not have to endure the same distressing experience that my fiancée and I did during our stay.
Sincerely,
Darius
Former Resident of Summer Lakes Estates