The Palms Point Condominium

Use to be a great but it has change a lot.

Every time I’ve called the main offices phone, several and several times over the last 10-15 years, it is very rare that I ever get an answer. This morning, I called 7 times (within hours of operations) and not a singular time did they answer. The gate box was fully frozen and the line of guests cars was out into the street so no one at all could enter and no one could pick up the phone so I could notify them. A line of cars had to all drive through the exit gate because we all became heavily impatient after 10 minutes of no one coming. Do better management, do better.

This condominium is very Vienna investment

We had the pleasure of dealing with Leann who is the best! She was friendly, knowledgeable and helpful from the moment we walked into the office to the day we moved out!

I have to stop an write and outstanding review for new management Mauro, This gentleman has gone out of his way in such short time ti pick up and stay on top of every issue in the whole Complex. I'm happy, my family feels happy and safe. This is all it matter to us, maintenance is keeping up to maintain all areas in the best mint condition, My 5 stars are straight to Mario and the maintenance crew whom are seen walking through including weekends and after hours doing their best for this community. Please Castle Group,  take care of this group, they are hard to come across.

Nice community. I don’t know much about it.

Their prices rise every year, the quality of apartments decreases, we do not recommend them at such prices. The office staff are very incompetent and do a poor job.

My little corner of the world! Now.... if the hot tub worked!