My husband and I moved here about 14 mon ...
My husband and I moved here about 14 months ago. While every other glowing review is very much true about one of the management team members, Juan, there a few things about The Remy that have made our time here less than pleasant that I wish I would've known before signing. 1. The building is very much NOT soundproofed. In any capacity. We can hear our upstairs, downstairs, next door, and even across the hall neighbors as clear as day. We have unfortunately had some issues with our upstairs neighbors stomping around almost every single day for hours on end, most times well into the night. This not only keeps us awake but disrupts any relaxation we hope to achieve in our home. We have spoken to other management members multiple times with no resolution, her last advice being to call security and file a noise complaint. However, when we do so, we either never get a call back, get a call back hours after leaving a message, or speak with someone with no follow-up and no resolution of the noise. We wouldn't have resigned our lease if we knew this would be a continuing issue and highly advise future renters to consider their preference for peace & quiet before signing.
2. We pay $20 per month for "valet trash". There is no valet trash - residents are required to walk their trash to the chute (one per floor) or downstairs to the dumpsters.
3. The package system could use some work. You must get emailed a code to access your packages once delivered and 9/10 times it lags 1-2 days. Of course, anyone at the leasing office (most of the time, Juan) is always more than happy to access the lockers/package room if something was delivered but haven't gotten a code yet, but I would rather have the package delivered straight to my door or use a third party system like Fetch.
While the apartment complex is beautiful and amenities enticing, I do think you pay for more than what you get. This sounds like a highly negative review for 4-stars, but the central location, constant upkeep, and overall safety of the complex/surrounding area are the redeeming qualities of The Remy.