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Avana Coral Springs

3600 Terrapin Ln, Coral Springs, FL 33067
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Reviews
3.3
Leave a review
5
46.875%
46.875%
4
10.15625%
10.15625%
3
3.125%
3.125%
2
3.125%
3.125%
1
36.71875%
36.71875%
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Google
Map data ©2025
Map data ©2025
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AI Review Summary

Overview
Management
Amenities
Interior
Exterior
Parking
Safety
Cleanliness
Noise
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Park Place at Turtle Run has a mix of both positive and negative reviews. While some residents appreciate the maintenance team's responsiveness, the location, and the community's amenities, others have had issues with safety, noise, management, and outdated facilities. The presence of mold, pests, and security concerns are significant drawbacks mentioned by several residents. On the positive side, the community's cleanliness, parking availability, and some courteous staff members have been highlighted as good aspects.
Getting Around
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Walk Score
78/ 100
Car-Dependent
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Transit Score
38/ 100
Some Transit
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Bike Score
70/ 100
Bikeable

Avana Coral Springs Overview

Waiting for you to make it home - this Greystar professionally managed community offers a mixture of comfort, style, and convenience. With an intriguing list of attractive amenities and features, we are committed to an exceptional standard of living. Contact us today to find your next perfect home!
Address
3600 Terrapin Ln, Coral Springs, FL 33067
Phone
754-229-3927
Website
Go To Website

Avana Coral Springs Reviews

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Dwelloo (0)
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Google (136)
All
maintenance
16
staff
15
management
13
helpful
9
service
9
pool
6
location
6
clean
6
security
4
noise
3
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Kelli Wolff
on Google
Feb 18, 2025 9:35 am
I would not recommend this property to a ...
I would not recommend this property to anyone that I know or care about. I was a tenant on this property for 11 years. My experience was really positive until the past few years. I had made the same complaint for 18 months hoping one day the issue would be corrected. It was a health issue and having difficulty getting clean air to breathe. My unit was continuously filling up with marijuana smoke causing breathing issues, headaches, constant nausea....always feeling sick. This went on for 18 long months. I tried everything including buying expensive air purifiers which did absolutely nothing. I finally was given the option to break my lease last February.  I was then told I had to give a 30 day written notice. Not only did I need to give the 30 day notice but was told that I had to physically live in the unit for those 30 days. Basically if I did not live in the unit for those 30 days it was not considered a 30 day notice. I told Nadine the property manager that I had already given them 18 months and I could not physically stay another 30 days in the unit. She told me that her books would not align if I did not stay. How is this even legal. Not to say how is it legal to request a 30 day notice when the property has clearly failed for 18 months to correct a health issue. I was a good tenant of 11 years who paid on time and even paid 2 months of renters insurance on the unit after I left. I ended up moving 2 hours away and left a community that I loved. I moved close to family as my daughter is disabled and has serious medical conditions. I had to drive myself and my son almost 100 miles each way to school and back home as he was a graduating senior last year. I had to resign from my school that I loved so much of 11 years. A school district that I worked 20 years for. I have had so much loss over someone not wanting to do their job  and make sure that their property /community is okay. I have sent certified mail to Greystar the property management company and they never responded to my letters. Please do research before you move into an apartment complex and see the ratings and reviews. This complex was very family friendly when I moved there 11 years ago. Avana Coral Springs is also not accredited by the Better Business Bureau.
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Reply from Avana Coral Springs
Feb 18, 2025 9:35 am
Hello Kellie,I was detailing the terms of your lease agreement as well as gave you the opportunity to call the on-call services so that we would be able to identify your complaint, which never happened.  As well, we have not received any complaints from anyone else in the area of the apartment you lived in while here.  It is unfortunate that you were not able to move somewhere in the area instead of two hours away. I hope that you are settled where you are now.Take CareAvana Coral Springs Management
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Yadelin Glez
on Google
Feb 4, 2025 9:35 am
These apartments are good, they are very ...
These apartments are good, they are very cozy, the best thing is the location
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Reply from Avana Coral Springs
Feb 4, 2025 9:35 am
Thank you for your 5 star review! Thank you for your 5 star review!
Avana Coral Springs Management
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Traci Meyers
on Google
Jan 4, 2025 9:36 am
Property manager Nadine and Joe in leasi ...
Property manager Nadine and Joe in leasing office are awesome to work with. Do well to accommodate your needs and make your experience wonderful Thank you always
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Reply from Avana Coral Springs
Jan 4, 2025 9:36 am
Hello Traci!Thank you for your awesome review!Avana Coral Springs Management
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Emilie Richard
on Google
Jan 4, 2025 9:36 am
DO NOT RENT HERE ❌❌wish i knew what i wa ...
DO NOT RENT HERE ❌❌wish i knew what i was getting myself into before i moved in. i have a roach infestation that i have complained about multiple times , the pest control for the complex has came and nothing has worked i had to pay 500$ for a professional pest control and i still have issues including waking up with one crawling on my face in my bed. no food is left out my space is very clean. and i mostly got told to deal with it. i also have filed a maintenance report about black mold all over my bathroom floor and nothing has been done. i have complained about the people who live next to me partying and smoking weed on their porch that reeks my whole house up singing and rapping past 12 at night i was just told to call the cops on them but nothing has been done about that mind you the rent is 1800$ for a 1960 looking apartment very outdated i can’t even use my oven because whenever i turn it on the fire detector goes off and too break the lease they want a crazy amount of money very money hungry. if i could give it 0 stars i would
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Reply from Avana Coral Springs
Jan 4, 2025 9:36 am
Hello Emilie,It was so nice to see you today and to take a look at your concerns in your apartment. I was glad to see that there were no roaches in your apartment! The bathroom floor is stained from when your toilet overflowed and will follow up with you on the resolve for that.Have a great day.Avana Coral Springs Manangement
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Alethea Banks
on Google
Jan 4, 2025 9:36 am
I am rating the leasing office represent ...
I am rating the leasing office representative, Joe. He was very helpful, understanding, and resourceful. During the process of our moving out. It helps to have wonderful people make this process easy.
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Reply from Avana Coral Springs
Jan 4, 2025 9:36 am
Hello Alethea,Thank you for your awesome review!Avana Coral Springs Management
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Trish G.
on Google
Jan 4, 2025 9:35 am
My rent is increasing by over $500 this  ...
My rent is increasing by over $500 this year. It has almost doubled since I moved in back in 2021. I pay my rent on time every month and they reward me by making it almost impossible to continue living here. If you want your own assigned parking g spot you have to pay for it. They keep taking the free spots and making them reserved so there are fewer spots available by your apartment building. So if you happen to get home late and all the spots nearby are taken you have to walk in the dark to your apartment. On top of the limited parking on a normal day they decided to resurface the parking lot twice this year. They closed off very large portions of the parking lot which made it a nightmare to get to your apartment with a car full of groceries.
They just upgraded the gym, but if you work a 9-5 job you basically can’t use it.
The outlets in my bathrooms haven’t worked in a couple years.
I constantly have maintenance in my unit. They are very nice though.
My air conditioning ducts are black inside.
The kitchen is so tiny.
The building shakes every time one of the neighbors opens and closes their door.
You can hear your neighbors on the other side of the walls as well as underneath you.
There are far too many other options nearby that seem to be priced similarly. Try there first. Make this place a last resort.
My lease is up for renewal and I pray that I can find a better option so I don’t have to keep pouring my a hard earned money into this place.
Also, the trash is always over flowing. My unit points directly at it. I should be given a discount for having that as my view day in and day out.
$500…. They should be ashamed of themselves.
Editing to correct your response.. While the photo is old the garbage still piles up.  The buildings were not painted in 2019 because I didn't live here until 2021.
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Reply from Avana Coral Springs
Jan 4, 2025 9:35 am
Hello Patricia,As you state, pricing does trend with the market.As far as the assigned parking, when residents request assigned parking, we do accommodate that. I see that you mentioned a few items not working in your apartment, please log in and place a service request and we will be sure to come out and address all you need.The picture that you posted here is from several years ago because the compactor and buildings were all painted in 2019, it is now the end of 2024.We do hope that you are enjoying all the renovations that have been done to the community in the last year.Avana Coral Springs Management
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shanaya solomon
on Google
Jan 4, 2025 9:35 am
I recently toured Avana, and I was blown ...
I recently toured Avana, and I was blown away by how clean and well-kept everything is, especially the garbage conveyor area. I had seen some older reviews mentioning issues with trash in the past, but during my visit, I didn’t see a single piece of trash anywhere on the premises. As soon as you walk into the office it smells lovely and is well put together! I was sold with the brand new gym that was recently renovated with ever equipment that you could think of. It’s clear the management has made cleanliness a top priority, and it really shows. Details like this are so reassuring when considering where to live. Avana is definitely at the top of my list!
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Reply from Avana Coral Springs
Feb 4, 2025 9:35 am
Hello Shanaya!Thank you for your positive review!Avana Coral Springs Management
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Stalin Cruz
on Google
Jan 4, 2025 9:35 am
This place is looking so much better!  O ...
This place is looking so much better!  Office team,  Nadine and Joe are awesome!!!
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Reply from Avana Coral Springs
Jan 4, 2025 9:35 am
Thank you for your awesome review!Avana Coral Springs Management
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Sandro Palacio
on Google
Jan 4, 2025 9:35 am
Thank you Nadine and Joe!  You guys are  ...
Thank you Nadine and Joe!  You guys are super helpful and professional! I love this community, looks so good!
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Reply from Avana Coral Springs
Feb 4, 2025 9:35 am
Thank you for your 5-star review!Avana Coral Springs Management
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stefano mugnaini
on Google
Jan 4, 2025 9:35 am
Great staff and nice apartments
Great staff and nice apartments
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Reply from Avana Coral Springs
Jan 4, 2025 9:35 am
Thank you, Stefano, for your awesome review!!Avana Coral Springs Management
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Location

3600 Terrapin Ln, Coral Springs, FL 33067
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Google
Map data ©2025
Map data ©2025
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