Leena Plantation Apartments

This place is nice, And I don't even live here I sneak in thru the front door a lot and use the pool whenever but when I get money I will rent one out. And Security is nice they know me and let me go use the pool for free.

Been living here for over 2 years. There are some serious issues the management and Chantelle has yet to fix and their solution was to just change the leasing agents. All the 5 star reviews are people who came to tour but all the bad reviews are people that live and see what happens here. The old leasing agents also had attitude and were super unfriendly after you move in and most do live in the same building. Because they’ve changed all the agents there is no point in contact anymore because they didn’t even send a email with the new agents emails so they just bounce back if you reply to one of their “events” emails and when you call 99% of the time they don’t answer. There are dogs who aren’t trained and cry till 2am even with a noise complaint and the security can’t do anything because they don’t have access to the information of who lives in that unit. One time I saw a candle lit in one of the “free office spaces” for HOURS that I had to contact security because it was not being occupied and they couldn’t access that office space because they’re all private and are being rented out. They used to advertise 24hr security when we first moved in and now there’s none at all. Same goes for the coffee machine “amenity” they offer. The garage didn’t work until a whole year after moving in and even now it doesn’t close right after you enter so everyone tails you in. From friends that live here as well here’s some advice: get a ring camera and watch where you park because there are no cameras in the garage. There was bees in my apartment at one point and maintenance brought ant killer... People drive recklessly in the garage drifting and almost hitting every person who walks their dogs at the entrance of the garage. There’s police and paramedics here at least one a week and they have yet to send out a email regarding any of these safety concerns. The dog park is full of filth so nobody uses it and instead now trashes the rest of the property. I don’t end a dog walk without going to the dog spa to clean my dogs paws because he stepped in poo from someone else.  We no longer feel safe here and will not be extending our lease

My wife and I met with Nelly to visit the apartments and the experience has been absolutely amazing so far. Nelly has been extremely patient and informative about all the questions we have been asking. The property seems extremely clean and well ran.  The staff seemed extremely attentive to the details of what makes a good property high-quality. We are excited to start a new stage in our life at this beautiful property.

Nelly helped us find the perfect apartment for us. Good service and fast! The building and the new apartments, always clean. 5/5

Nelly helped me get into my place with ease. Very professional and fast. I love my place so far. Everyone is so nice. The place is clean and quiet. Also I love the new manager. I can’t think of her name but she is so down to earth and nice. If she doesn’t know she will make sure she gets you the answer quickly. “She told me she was new”

Mixed Experience So Far I’ve been living in this apartment complex for about 2.5 months, and my experience has been mixed.
Cons:
•   Pre-move-in maintenance items that were promised were not completed by the time we moved in.
•   Security has been a concern: packages have been stolen, and there’s a noticeable lack of surveillance cameras in critical areas like hallways and parking garages.
•   There’s a urine smell in common areas along the corridors due to pets, which can be unpleasant.
•   Key fobs occasionally didn’t work due to incorrect setup at move-in, which locked us out a few times.
•   The complex is not gated, which results in a lot of through traffic that adds to security concerns.
Pros:
•   The apartment itself is spacious and well-designed.
•   The pool, BBQ area, gym, and other amenities are well-maintained and enjoyable.
•   The leasing and maintenance staff are welcoming, attentive, and proactive in addressing tenant concerns.
•   The on-site security officers are friendly and helpful, though it feels like more staff are needed to improve overall security.
Overall:
While there are aspects of living here that I really appreciate, such as the amenities and the staff, there are significant issues with security and upkeep that need to be addressed. With improvements, this could be a much more enjoyable place to live.

It has been a true pleasure working with Leena Plantation and their leasing agents, Nelly Gomez and Francia Khawly. My clients are incredibly happy with the beautiful apartment and the fantastic amenities the community offers. Not only do they cooperate seamlessly with brokers, but they are also offering a special promotion—apply by January 31st and you’ll be eligible for a 2-month rent special! Additionally, the community is pet-friendly and hosts monthly events that are complimentary for all residents.

The ladies downstairs Francis Khauly and Marylin Pikul, Nelly Gomez are the best staff ever, I’ve lived in other properties and this hands down if your looking to move this is the place !